Strategic Action Plan

Target: 1.5%

Result: 0.68%

This has decreased from 3.65% in 23/24 largely due to one-time-only money received in that year. Rolling three-year average at 2.68%

Maintain 1.5%

Final figure will be shared following the Board of Governors meeting on Sept. 11, 2026

N/A

Maintain 1.5%

Target: Establish baseline

Result: Total expenditures per full-time equivalent student (FTE) = $20,506

Figures are inclusive of graduate/undergraduate/domestic/international

Maintain Baseline²

Final figure will be shared following the Board of Governors meeting on Sept. 11, 2026

N/A

Revised Target: Gather data to develop updated baseline for future target development.

Target: < $10,000 per student

Result: $9,047/per student

Maintain at <$10,000 per student

$8,519 per student

N/A

Maintain at <$10,000 per student

Target: Increase to 30% from 20%

Result: 35% complete

45% complete

51% complete

N/A

63% complete

Target: Establish baseline

Result: Baseline score established as 4.13 on 5-point scale

Established with focus on strategic alignment, user satisfaction and delivery

Maintain score above 4.0³

4.13

N/A

Maintain score above 4.0

Target: Maintain 202 SF/FTE

Result: 202 SF/FTE maintained

Maintain 202 SF/FTE

180 SF/FTE

Challenges: Current financial constraints may limit the pace and extent of capital investments required for optimal space utilization.

Mitigation: Space optimization study has been completed and disseminated to the Laurier management group.

Maintain 180 SF/FTE

Target: Maintain FCI of 12.6%

Result: FCI = 11.99%

When benchmarked against other universities, Laurier is in the top quarter in terms of building condition

Maintain FCI at or better than 12.6%

17.6%⁵

Challenge: Financial constraints. FCI will continue to increase without higher investment due to aging infrastructure.

Mitigation: Prioritize use of renewal funds for optimal impact; explore asset monetization strategies such as Energy as a Service with a partner such as Enbridge.

< 30%⁶

Target: Reduce by 100 tonnes carbon dioxide equivalent (CO₂e)

Result: 428 tonnes increase in CO₂e

Reduce by 100 tonnes CO₂e⁷

9,525 tonnes CO₂e

Challenges: External factors, such as an extended and colder winter and changes in Ontario’s electricity grid, have contributed to higher GHG emissions.

Mitigation:

• Introduce regular manual meter-reading verification process and implement a formal natural gas metering strategy in FY2026/27 to reduce reliance on estimated billing and improve data accuracy.
• Advance initiatives outlined in the Energy Conservation and Demand Management Plan.
• Pursue the capital projects identified in the updated Carbon Reduction Roadmap to support long-term emissions reductions and progress toward the university’s sustainability goals.

Maintain annual GHG emissions (Scope 1 and Scope 2) at 9,500 tonnes CO₂e

Target: 1.5%

Result: 6.48%

6%

7.6%

N/A

6.7%

Target: 75%

Result: 72%

An increase from 68% in the prior year

75%

Overall: 75.5%⁹

N/A

Residence: 80%

Dining Hall Customer Loyalty: 30 Net Promoter Score¹⁰

Target: Decrease to 10% from 10.6%

Result: 8.6%

8.5%

7.3%

N/A

8%

Target: Increase in representation against current benchmarks for new hires who are racialized, Indigenous, and/or have disabilities

2023/24:
Racialized = 21%
Indigenous = 3.9%
Disability = 9.1%

Result:
Racialized = 26%
Indigenous = 5%
Disability = 15%

New hire diversity targets continue to reflect updated 2021 census data

Racialized = 25%

Indigenous = 2%

Disability = 13%

Racialized = 18.2%

Indigenous = 3.5%

Disability = 7.2%⁴

Challenge: Strong competition for diverse talent in the market.

Mitigation: Audited current recruitment processes, revised recruitment communications and implemented new outreach strategies to attract diverse talent.

Racialized = 25%

Indigenous = 2%

Disability = 13%⁵

Target: Decrease to 22% from 24%

Result: 15%

Will be measured again and target set in 2027 (next survey year 2027)

N/A

N/A

Next survey will take place in 2027-28.

Target: Increase to 70% from 68%

Result: 74%

Will be measured again and target set in 2027 (next survey year 2027)

N/A

N/A

Next survey will take place in 2027-28.

Target: 3%

Result: 3.64%

3%

4.13%⁷

Challenges: Some areas with high absenteeism (e.g. jobs with significant physical and/or psychological demands)

Mitigation:

• promotion of EFAP, wellness supports and programming
• structured and supportive sick leave management and return to work programs; accommodation programs
• management training programs to support mentally healthy workplace
• targeted attendance management programs for high absenteeism areas

3%

Target: 95%

Result: 97%

95%

95%

N/A

95%

Target: Establish baseline

Assess existing programming

Result: 32% of students as of Nov. 1, 2024 enrolment count date were admitted through pathways other than direct from Canadian high school (includes international, mature, transfer, and graduate)

Increase percentage to 34% from 32%

Target not met²

Challenge: The failure to meet the 34% target is due to the simultaneous decline in international students and the growth in direct from Canadian high school students. The number of graduate, mature, and part-time students all increased.

Maintain 32%

Target: Completion of curriculum assessment

Result:

In progress: 27 program-level curriculum changes aimed at improving undergraduate student retention from Year 1 to Year 2 approved

In progress: 90 program-level approved curriculum changes aimed at improving undergraduate and graduate graduation rates

Continue curriculum assessment work with a focus on Year 1 to Year 2 retention and on pathways to graduation.

Develop recommendations for student advising supports across the university.

Target met

N/A

New performance metric: Undergraduate Year 1 to Year 2 Retention Rate

Target: Maintain 89%

Target: Establish baseline

Result: In progress

Pilot the DEAP tool in one academic unit. If pilot successful, extend the tool to an additional 3 to 5 academic units

Target met³

Uptake for the tool from other academic units is unpredictable. This will be mitigated through a careful communications plan and by approaching units who have expressed interest in such a tool or other EDI resources.

Launch of the DEAP tool to the university community by January 2027.

Target: Completion of development and pilot launch

Result: In progress

Subcommittee recommendations provided to university

Target met⁴

N/A

New performance metric: Institutional framework for access developed and communicated to relevant stakeholders by May 2027.

Target: Completion of draft guidelines

Result: Not complete

50%

N/A

This initiative was not addressed in 25/26 due to resource constraints

Remove metric for 2026-2027 Strategic Action Plan

Target: 5

Result: In progress

Spring 2026 finalization of frameworks

Target in progress³

N/A

New performance metric: Present revisions to draft Academic Freedom and Freedom of Expression documents to Senate and socialize finalized documents with Laurier community in the 2026-2027 academic year.

Target: Establish baseline

Result: On hold

This performance metric for 25/26 is put on hold; finalization of frameworks expected in spring 2026

N/A

Target on hold until Academic Freedom and Freedom of Expression resources developed

Remove metric for 2026-2027 Strategic Action Plan

Target: Process completed, baseline established

Result:

Indigenous: 3.5%

Racialized: 24.7%

Living with a disability: 8.8%

Women: 43.6%

Minoritized sexual orientation (LGBTQ+): 10.6%

Minoritized gender: 2.4%

Completion of analysis

Target in progress

Establishing a process for identifying faculty members in underrepresented groups has taken longer than expected.

Performance metric: Analyze tenure, promotion and appointment data to determine if there are gaps

Target: Completion of analysis by June 2027

Target: Establish baseline

Result: 19,723 total engagements through events, digital media, instructional resources, newsletters, and 1:1 consultations and sessions specific to graduate students

Increase engagement from baseline of 19,000

Target met⁵

With the hiring of an Educational Developer to focus on serving Brantford and Milton this past year, we are improving our position to sustain and achieve the right balance of available supports across the institution.

25,000 total engagements

Target: Completion of new draft procedures

Result: In progress, revised plan

Peer teaching observation project initiated for 25/26 academic year

Target met

N/A

Remove metric for 2026-2027 Strategic Action Plan

Target: Establish baseline

Result: 180+ programs and events

Maintain baseline of 180+ programs and events

225+ total events²

N/A

Sustain 200+ programs and events

Target: Increase from 60.0% on 2021 Graduating Student report

Result: 65% on 2024 Graduating Year Student Report

Middle year respondents who indicated Satisfied or Very Satisfied on CUSC Question “Satisfaction with Concern Shown by University

Increase from 62% in 2023

72%

N/A

Increase from 76% (2025 survey results) the number of senior year students who rate their entire educational experience as excellent or good in the National Survey of Student Engagement.

Target: Increase from 31.3% on 2022 report

Result: 40% on 2025 report

Will be measured again and target set in 2027, the next survey for CGPSS

N/A

N/A

Will be measured again and target set in 2027 (reported in 2028), the next survey for CGPSS

Target: Establish baseline

Result: 89% of survey respondents agree that “Laurier does a good job communicating with students.”

Maintain satisfaction level of 89%

93%⁴

N/A

The survey will not be done in 2026-2027

Target:

Waterloo: maintain 14.96 SF/FTE Student

Brantford: maintain 41.71 SF/FTE Student

Result: Maintained existing square footage

Waterloo: maintain 14.96 SF/FTE student

Brantford: establish ongoing benchmarks as Brantford Vibrancy project continues

Waterloo: 18.85 SF/FTE⁵

Brantford: 38.57 SF/FTE⁶

N/A

Waterloo: Maintain 18.85 SF/FTE

Brantford: Maintain or lower based on progress on infrastructure consolidation

Target: Forthcoming

Result: Three-year FCI for YMCA, AC, and Stadium: 2.97%

Maintain three-year FCI for Laurier-Brantford YMCA, Athletics Centre (Waterloo) and Stadium (Waterloo) at 2.97%

Three-year FCI is 7.41%

Challenge: The collective Athletics Three -Year FCI combines the fair condition of the Athletic Complex and Stadium complex with the much newer Brantford YMCA, resulting in an FCI of “Good.” While a minimal increase in FCI is expected for 2027, significant increases are expected as years progress without significant investment.

Mitigation: The expected FCI increases will be mitigated when the new stadium building tentatively opens in 2031. In the meantime, the rising FCI will be mitigated somewhat by planned investments in the Athletics Complex.

< 15%

Target: Forthcoming

Result: Three-year FCI for total residence portfolio: 15.26%

Maintain three-year FCI for total residence portfolio at 15.26%

Three-year FCI is currently 15.82%.

Challenge: The residence portfolio’s FCI is expected to see further increases, with increasing facilities renewal required each year, culminating in substantial increase in 2029 without significant investment.

Mitigation: The asset monetization strategy will provide funding to renovate and improve Laurier’s aging housing stock. Until the new residences are completed and provide additional funding, the FCI of the existing stock may increase subject to availability of capital.

< 30%⁷

Target: Increase to 55% from 50%

Result: 60%

Complete Research Culture Vision 2035 document²

In progress

Late start.On track to complete by early winter 2027.

Complete Research Culture Vision 2037 document and track resulting KPIs.

Target: Increase to 43% from 38%

Result: 53%

Complete Research Culture Vision 2035 document²

In progress

Late start. On track to complete by early winter 2027.

Complete Research Culture Vision 2037 document and track resulting KPIs.

Target: 5 new partnerships

Result: 8 new partnerships

5 new partnerships

7 new partnerships

N/A

5 new partnerships

Target: 5 new grants

Result: 4 x Social Sciences Humanities Research Council Partnership Program grants

1 x Cumulative Impact Monitoring Program grant

5 new grants

7 new grants

N/A

5 new grants

Target: 2 new partnerships

Result: In progress

Evidence of meaningful Laurier-Indigenous engagements (Reconciliation in Indigenous Strategic Plan)

Five actions to advance relationships with Indigenous governments and communities

Completed

Challenge: It takes significant time to build meaningful and reciprocal relationships with Indigenous communities

Mitigation: Continue partnership-building work in progress

2 new partnerships

Target: Establish baseline

Result: 29 media appearances

35 earned media items

42 earned media items

N/A

New performance metric: Engagement among internal and external stakeholders with innovation and entrepreneurship stories

Target: Increase to $9.1 million from $8.7 million

Result: $12.66 million

Increase three-year average funding to $10.57 million from $10.07 million

$10.8 million

N/A

Increase to $10.9 million from $10.8 million

Target: Increase to $10.25 million from $10 million

Result: $10.38 million

Increase to $10.6 million from $10.38 million

Partially completed: $10 million

N/A

Increase to $10.1 million from $10 million

Target: Increase to $14 million from $9.15 million 

Result: $17.6 million (126% of goal)

$15.75 million

$19.06 million²

N/A

$16.325 million

Target: Maintain over 3200 active donors

Result: 3,372 donors (105% of goal)

3,200

3,220

N/A

> 3,220 active donors

Target: 50% annual renewal (59% for alumni)

Result: Goal achieved overall (57% for alumni)

Maintain 50% annual renewal

59% for alumni

44% for all donors

55% for alumni donors

Challenge: Across the sector, the trend is declining annual giving

Mitigation: Advancement team providing funding opportunities to donors that interest and inspire, complemented with strong stewardship and gift accountability

Maintain 44% annual renewal

55% for alumni

Target: Establish baseline

Result: 2,532 individual alumni engagements (includes event attendance, volunteerism, and other meaningful engagements)

18% Major Gift donor qualification (donor qualification defined as confirming if a donor has the interest and capacity to support Laurier)

Increase alumni engagement by 9%

Maintain baseline of Major Gift Qualifications³

Alumni Engagement: 52.5%⁴

Major Gift Qualifications: N/A⁵

N/A

Increase alumni engagement by 8%

Major Gift Qualifications will not be reported in 2026-2027

Target: Increase to 12 from 9 visits per year

Result: 14 visits

Increase to 12 from 9 visits per year

12 visits

N/A

Change target: 14 in-person meetings and/or visits to campuses per year with government officials

Target: Increase from 53% of news articles aligned with strategic priorities

Result: 84% of news articles aligned with strategic priorities

Met 95% positive sentiment target; achieved 27% coverage in campus-specific/major outlets (target 23%)

65% of media coverage of positive, strategic, priority-aligned stories

Surpassed target; 79% of news articles aligned with strategic priorities

N/A

Achieve 70% media coverage of positive, strategic, priority-aligned stories

Target: Increase engagement rate with strategic stories on Laurier website from 70% to 72%

Result: Exceeded with 75% engagement rate

In addition: 44% of strategic focus area stories also focused on reputation/GR priorities (STEM, Brantford, Milton, Education)

Maintain engagement with strategic stories on the Laurier news hub at 72%

73% engagement with strategic stories on news hub

N/A

Maintain engagement with strategic stories on the Laurier news hub at 72%

Target: Maintain 63 million impressions

Result: Exceeded goal by achieving 71 million impressions

50 million impressions to reflect increased costs and lower budget

Over 80 million impressions

Challenges: Increasing target to reflect strong performance, while balancing with caution due to uncertainty of media cost fluctuations, impact of gen AI and regulatory changes

70 million impressions

Target: Maintain 422,000 clicks

Result: Exceeded goal by achieving 462,000 clicks

350,000 clicks

Over 600,000 clicks

Challenges: Increasing target to reflect strong performance, while balancing with caution due to uncertainty of media cost fluctuations, impact of gen AI and regulatory changes

450,000 clicks to web