Prior to my appointment at Laurier, I held the Rogers Research Chair in News, Media, and Technology at Ryerson University. I also held faculty positions at Syracuse and Drexel universities where I taught User-Centered Design, Usability, UX, Knowledge Management, Information Architecture, and Digital Reference. I also spent time working as a researcher at CNN, and in educational technology for IBM.
My own research bridges multiple disciplines and appears in the journal literature of computer science, humanities, communication studies, information management, and media studies. For more than 20 years, my research has focused on the study of how humans seek, use, share, manipulate, store, retrieve, and organize digital multimedia. I was founding Director for Social Science Research in a $23M Canadian Centre of Excellence that served as both a research network and commercialization engine in order to address complex issues in digital media and transform multidisciplinary research into user-centered solutions.
I have served on a variety of research committees, management boards and boards of directors, and have extensive experience in peer review processes at all levels including: the Ontario Ministry for Research and Innovation, the Social Sciences and Humanities Research Council of Canada, the National Endowment for the Humanities (U.S.), and the National Science Foundation (U.S.). I have also served on the boards of Canada’s Technology Triangle, the Canadian Digital Media Network, the Accelerator Centre, SHARCNET, the Southern Ontario Water Consortium, and the Ontario Council on University Research.
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