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Welcome from the Chief Human Resources and Equity Officer

Welcome to the employee handbook for the Special Constable Service employees at Laurier! I would like to take this opportunity to welcome any new employees and to thank all existing employees for the work you do and your contributions to Laurier.

Laurier is a wonderful place to work, with collaborative people who work in a collegial and supportive manner. We are passionate about Inspiring Lives of Leadership and Purpose amongst our students, alumni, faculty and staff. Working at Laurier provides you with many benefits which are focussed on wellness, recognition, lifelong learning and professional development. We pride ourselves on our ability to maintain a positive work-life balance and embrace the culture of community that exists at all of our campuses. Our Employee Success Factors were created by employees from across the organization and truly capture the behaviours and commitments we value at Laurier.

Laurier employees lead by building a thriving community and anticipating the future. They are…

  • collaborative
  • inclusive
  • innovative
  • accountable

This handbook is meant to outline the main aspects of the employee-employer relationship in addition to the Employment Standards Act and will hopefully answer any questions you may have. However, if you have a question or a concern not addressed in the handbook, please do not hesitate to contact a member of the Human Resources (HR) team. Contact information can be found on our university intranet (connect.wlu.ca), Working at Laurier/Contacts.

Sincerely,

Pamela Cant
Chief HR and Equity Officer

Introduction

The Special Constable Service employee handbook has been prepared to assist you in finding the answers to general questions you may have and to familiarize you with the university’s general approach to certain HR issues. Please read it carefully and keep a copy for your records.

This handbook replaces all previous handbooks issued by the university, and all previous handbooks are rendered inoperative effective immediately.

Remember, this handbook is only intended to provide a general summary of information concerning certain HR issues. Neither the information in this handbook, nor any other communication by management with respect to this handbook or its contents, forms part of your employment contract with the university. The university has the right to change any information set out in this handbook, without consulting with you, obtaining your agreement, or providing you with notice of any kind. Handbooks are reviewed annually.

It is the intent of the university to have overall working conditions, compensation and benefits for Special Constable Service that reflect its contribution to the university's success. It is the responsibility of the Board of Governors, supported by the president and HR, to proactively ensure this.

In addition to this handbook, it is your responsibility to make yourself familiar with existing policies relevant to your functions, to implement those policies, and to be aware of changes to policies. Several policies have been either included or mentioned in this handbook for you.

Should you have any questions regarding your personal employment situation or Wilfrid Laurier University management practices that are not addressed in this handbook, do not hesitate to approach your Manager or Human Resources.

The Special Constable Service Function

Special Constable Service is a 24/7/365 essential service at Laurier. The employment relationship between the university and supervisors and Special Constables is outlined in this handbook as well as the Benefits Information Booklet for faculty/staff.

All Special Constable Service staff are required to maintain Special Constable status which is granted by the local Municipal Police Service, Ontario Police Commission and Local Police Service Board, upon successful completion of prescribed requirements. Compulsory training in addition to the minimum educational requirement is initial "Use of Force" training and annual re-certification.

Special Constable Service Mandate

The Special Constable Service exists to serve and protect the Laurier community. The department contributes to the quality of life of students, faculty, staff and visitors by preserving the peace and preventing crime. While the focus is prevention and educating the community, each member of the Special Constable Service department has the Peace Officer designation authority to execute warrants, lay charges and take all legal means to enforce Federal and Provincial law and university policies.

Mission

Special Constable Service is committed to:

  • The prevention of crime, education, customer service, encouraging partnerships and the protection of rights which will enhance the quality of life for our students, faculty, staff and visitors.
  • Using the Neighbourhood Policing Model to solve and prevent crime through education and the formation of partnerships to make Laurier a safer place to learn, live and work.

Vision

We will promote a working relationship with students, staff, faculty and the community that encourages prevention, education, partnerships and participation supported by opportunities to achieve high levels of personal and organizational performance.

We will, with the cooperation of our university, students, staff, faculty and the city communities, deliver law enforcement combined with a security function which recognize the different needs of our diverse university and the value of partnerships and excellent customer service.

Our service will be:

  • Student, staff and faculty oriented.
  • Provide excellent customer service.
  • Educational.
  • Efficient.
  • Respectful of others.
  • Innovative in our delivery and program.

Values

We, the staff of Special Constable Service believe strongly in the following values:

  • Academic excellence.
  • A caring community.
  • Innovation.
  • Respect.
  • Student-centered environment.
  • Customer service.

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