Wilfrid Laurier University  |  Community and Workplace Partnerships

Annual Report, 2024/25


Providing centralized supports for curricular experiential learning (EL) at Laurier, Community and Workplace Partnerships (CWP) has connected faculty and students with a network of more than 600 partner contacts over the 2024/25 year.

Introduction

It continues to be a privilege to connect faculty and partners in designing and delivering meaningful experiences for students—experiences that also bring value to our community and employer partners. The demand for partner-engaged experiential learning remains strong, and once again in 2024–25, we exceeded expectations by supporting nearly 4,500 student experiences—an 18% increase from 2023–24.

We’re also proud to report that 94% of all 2024 graduates from Laurier’s undergraduate programs participated in at least one curricular experiential learning opportunity during their studies.

This past year, in Fall 2024, we launched a new interdisciplinary placement course based out of our Brantford campus. The course enables partners to draw on students from a wide variety of academic programs, gaining diverse perspectives and contributions. Students benefit from flexibility, choosing either part-time paid positions or volunteer/training roles with local organizations and employers to fulfill the course requirement. One of our partners, Brant United Way, shared their experience in this course at the 2025 Summit for Creative Community Solutions in May. The Brant Museum and the Workforce Planning Board of Grand Erie also took part in the panel presentation.

Another highlight from 2024–25 was the introduction of a community service-learning project in a second-year Sociology course, Qualitative Methods. Students engaged directly with partners—including Supportive Housing of Waterloo (SHOW) and Basic Income Waterloo Region—to learn about their work, priorities, and challenges. Students then developed and presented research proposals to these partners. In Spring 2025, Master of Applied Politics students carried out several of these proposals, continuing the work in partnership. This kind of sustained engagement exemplifies our commitment to building long-term, meaningful relationships with the community.

We have a number of courses in which students are working on projects with hyper-local, small and medium-sized organizations such as Four All Ice Cream, Lady Glaze Donuts, Good Practice Physiotherapy, Games on Tap, Indulgence Studio & Spa, and Gibson Sound & Vision.

Finally, we take this opportunity to appreciate and thank our Assistant Vice President, Experiential Learning & Career Development, Jan Basso.  After more than 50 years at Laurier, Jan has retired and we want to wish her all the best.  Jan’s vision and support for our work in Community & Workplace Partnerships has profoundly shaped our direction and driven meaningful collaboration, expanding our reach, and creating lasting impact for our students and the community and employer partners we work with.

Models of engagement icons

New Staff Spotlight: Samantha Parsons

I started my Laurier journey in 2019 as an undergraduate student in the Faculty of Arts. In 2023 I returned to Laurier to earn my Master of Arts degree in Applied Politics. My time in grad school was greatly enhanced by the hands-on research and outreach experience I gained with local non-profits through opportunities coordinated by the CWP team.

Knowing first-hand the value of these opportunities, I was thrilled to move into a program assistant role with CWP in the Fall of 2024. I have loved getting to connect with our many incredible community partners as well as staff, faculty, and students from across the university. Experiential learning was instrumental in my educational journey and I look forward to supporting its continuation at Laurier.

Kwame Sarpong

Our Partnerships

We collaborate with external partners to offer meaningful experiential learning opportunities to Laurier students. Our partners offer placements, life case studies, research projects, problem-based learning opportunities and job shadows.

partner contacts
%
new partners providing opportunities
%
returning partners

Results were from 131 responses to our partnership survey.

What Community Partners are Saying 

94% would consider offering experiential learning opportunities again in the future.

90% would recommend working with CWP to peers/colleagues.

Partnership Engagement

We had several partners who provided opportunities for multiple students: 

  • The Sun Life Centre for Healthy Communities (CHC) provided in-course projects for KP482 and KP300.
  • Supportive Housing of Waterloo (SHOW) partnered with PO101 and supported SE364 and SE/GS400.
  • WRDSB: King Edward Public School had 67 CSL placements.
  • WRDSB: Westmount Public School had 58 CSL placements.
  • Waterloo Co-operative Preschool had 47 CSL placements.
  • House of Friendship has 44 CSL placements.

Meet Our Partners

We asked our contacts to share about these partnerships from their perspective.

Waterloo Cooperative Preschool

I am happy that Laurier and Waterloo Cooperative Preschool (WCP) have shared a special partnership with each other for more than 12 years now. WCP welcomes community service-learning (CSL) students to support our Co-operative Preschool in a mutually beneficial agreement. The students gain hands-on learning experiences, have spontaneous learning opportunities and can apply what they see/experience in their studies at Laurier. 

Most students are studying psychology in some way and find that when faced with varying developmental needs and challenges during their placements that they learn new, practical child guidance skills and language to use with toddler and preschool aged children. After a thorough orientation, the students join our morning or afternoon classes supporting the children and educators in their daily activities and routines. These valuable volunteers ensure that we can provide a higher quality program with higher supervision and able support to individuals with complex or emerging needs.

We are fortunate for this partnership as it affects the community as a whole when we are able to accommodate children experiencing autism or other exceptionalities because we have the support in the classrooms in order to do so. The students have always been valuable to the success of the program and we have never turned a child away due to their needs as a result of the extra support we get from the students.

Many students are hired on as supply or support staff after their placements. Several CLS students continued to volunteer after their placements and gained precious relationships and experience due to their ongoing commitment. We have had 2 CLS students on staff for over 5 years now and have been able to accommodate their school schedules along the way as they strive to reach their goals. We are very proud of the students who volunteer at Waterloo Cooperative Preschool and continue to support this program more each year. This year we hosted nearly 50 CLS students, as our operations grew and we look forward to another great bunch next year!!

Thank you for this ongoing partnership and collaboration!

Depth Training & Physiotherapy

Partnering with Laurier has been an excellent experience for our team. The students come prepared, engaged, and eager to learn, which has allowed them to make a real impact in our clinic while gaining meaningful practical experience. Looking forward to continuing to support students as they explore their career paths.

YMCA Three Rivers

Working with Laurier was great! The students were very thoughtful and considerate when entering our spaces and conducting their assessments.  The work that they completed was also very valuable for us and is being used to support some work we are currently doing to improve accessibility in our spaces.

Laurier student working with child at Waterloo Cooperative Preschool

Laurier students at Depth Training and Physiotherapy

Meet Our Faculty Partners

Throughout 2024/25, we have continued to foster the relationship with Laurier faculty to grow partner-engaged experiential learning opportunities for students.

Get to know one of our new faculty partners and read about the reasons they embeded experiential learning into their course.

Jing Jing Chang - Associate Professor, Film Studies

This past winter 2025 term, I incorporated an optional Community Service-Learning (CSL) placement in my newly developed class FS209C: Food and Identity in Film. FS209C examines the intersections between food, foodways, and the cinema by focusing on how the representation of food become markers of personal, national, cultural, and gender identities. Two of the main objectives of my course were to provide students with opportunities to explore the intersections between food and film studies; and to develop an appreciation for the personal and political relationships that food and representations of food has to one’s identities and traditions through academic concepts and community experiences. Therefore, my course was a natural fit to incorporate a CSL component as it helps students to move outside of their comfort zone within the classroom; and to apply their analysis of how food is represented on the big screen to real-life implications of global foodways, food justice, insecurity, sustainability, equity and activism within the K-W community.

The students who chose the CSL option had placements at such community partners as the food banks, food kitchens, the Distro, among others, either working behind the scenes like packing and organizing food donations, or in the frontlines distributing food and serving meals to those who experience food insecurity in the community. Students gained a great deal throughout their placement; they learned the importance food not just from a quantitative perspective but also within cultural and social contexts. Food is not only about filling one’s hungry belly, but also about forging social connections within one’s community and developing a sense of cultural identity, dignity, and sense of belonging. Most importantly, many students noted how after their placement, their appreciation for community-based initiatives was deepened.

It has been a pleasure working with the CSL team at Laurier. I received much guidance early on regarding the possibilities of different configurations of incorporating the CSL option within my course assignments. The coordinator team were supportive and extremely gracious with their expertise and time in not only explaining to me what different partners missions are as well as showing me the workings of several of their community partners before the Winter term even began so that I was able better tie course themes and concepts to the design of my lectures and assignments. My students and I had a wonderful experience working with the community Workplace Partnerships Office (CWP). I plan to continue to incorporate CSL option in my class on Food and Identity in Film and will develop another course that will incorporate a CSL component.

Food items on a shelf

What Faculty are Saying 

100% had a positive overall experience working with CWP.

100% recommended working with CWP to their colleagues.

100% felt that it enhanced the classroom learning environment.

93% felt that it enhanced their teaching practice.

87% felt that it helped them better engage with their students.

100% felt that experiences coordinated by CWP staff were a good fit for the learning goals of their course.

100% felt that CWP staff provided their students with adequate assistance and support.

100% felt that there was adequate communication with CWP staff.

Our Students

Through the community and workplace partnership experience, we support students as they build connections in the community, and in the programs and initiatives of their community partner organization.

experiences
%
had a positive overall experience
%
would recommend this experience to a future student.

2633 students completed the evaluation with a 59% response rate

Overall Stats Based on Experiences

Community Service-Learning

  • 1,659 experiences
  • 1,014 completed evaluations (60% response rate)
  • 98% had a positive overall experience.
  • 96% would recommend this experience to a future student.
  • 98% felt that the experience meaningfully contributed to their learning.

Internship

  • 101 experiences
  • 55 completed evaluations (57% response rate)
  • 89% had a positive overall experience.
  • 84% would recommend this experience to a future student.
  • 91% felt that the experience contributed to their career development.

Field/Clinical Placements

  • 126 experiences *no evaluation data collected for these students

In-Course Workplace Project

  • 1,428 experiences
  • 1,186 completed evaluations (82% response rate)
  • 96% had a positive overall experience.
  • 92% would recommend this experience to a future student.
  • 97% felt that the experience meaningfully contributed to their learning.

Professional Inquiry

  • 1,183 experiences
  • 378 completed evaluations (30% response rate)
  • 98% had a positive overall experience.
  • 97% would recommend this experience to a future student.
  • 97% felt that the experience meaningfully contributed to their learning. 
Quote Image
“[This experience] offers a hands-on way to build empathy, cultural awareness, and social justice skills while directly supporting communities - an experience beyond what textbooks alone can teach.”
Student participating in a community service-learning placement course

Summary of Student Data Collected

  • “Real-world” exposure and career insights are appreciated by students across all types of CWP courses.
  • In their evaluations, practicum placement students emphasized the positive atmosphere and enriching learning environment and noted supportive mentorship.
  • Students in both CSL and practicum courses describe enhanced confidence, new perspectives, cultural understanding, and career clarity.
  • In professional inquiry type opportunities, students explored careers, gained a deeper understanding of specific sectors and settings, and they felt the experience enhanced their understanding of course concepts.
  • Making sure that CWP experiences align well with course content and providing key details about the roles or projects in postings will help ensure positive experiences for both students and partners.
  • In-course workplace projects are described by students as fun and interactive, and students are motivated by the opportunity to apply their knowledge and skills to a real-world challenge. Collaboration, critical thinking, and problem-solving are competencies that students highlight in their reflections on this type of experiential learning.

CWP Courses Offered in 2024/25

Explore our selection of courses offered that included the CWP experience during the 2024/25 academic year. Courses marked with an * indicates that they are new courses.

CWP Competency Data

In all CWP courses, students can link their experience to the Laurier Competency Framework. Over the course of the 2023/24 year, the top five competencies selected across all types of experiential learning in CWP courses were: communication, collaboration and teamwork, critical thinking, adaptability and resiliency and problem solving. Competency data for the 2024/25 year will be available soon. 

The bar charts below identifies the number of students who reported they developed the competency through their experiential learning opportunity. 

CWP in the News

Lady Glaze Doughnuts finds sweet success story with help from Laurier business students

BU459 Marketing and Social Networking students left a lasting impression on Lady Glaze owner, Mark Brown. After developing a customized strategic marketing plan alongside her classmates, fourth-year student, Olivia Kostopoulos was hired by Brown to assist with its implementation.

Read the story.

Laurier Brantford student's experiential learning placement a 'game-changer' for Brant United Way

UU400 student, Marianna Labib, surpassed the expectations of the Brant United Way team during her fall 2024 term placement. The organization emphasizes the tremendous impact of Marianna's legal support, social media strategies, and operating cost reductions.

Read the story.

 

Olivia Kostopoulos at Lady Glaze
Olivia Kostopoulos at Lady Glaze.

In the Year Ahead...

  • CWP will be developing new processes and forms to connect partners with students for practicum placements and/or applied research projects.
  • We will be expanding our support to Education Minor courses adding a new course in Fall 2025.
  • In collaboration with Teaching Excellence and Innovation colleagues, we will have a new resource available that incorporates the 3C’s: Critical, Community, and Career in course design and partnership development.

Partner with Laurier

Learn about the four types of CWP experiences that you can recruit students for.