My general research interests include healthcare system innovation, quality and patient experience improvement, and system performance measurement. I have ongoing research interests in regional health innovation systems, and entrepreneurship. I have investigated information exchange in care transitions related to the frail elderly and mental health care and measurement of electronic health information systems adoption and primary care outcomes for at risk populations. I have new projects that are exploring employer perspectives of aging workforces, and the technologies to support them. Selected current and past research awards include:2020 $24,656 Principal Investigator. SSHRC Connection Grant.
2020 $598,700 Principal Investigator. National Centres of Excellence Grant: AGE-WELL: Aging Gracefully Across Environments Using Technology To Support Wellness, Engagement and Long Life.
2020 $573,980 Co-Investigator. National Centres of Excellence Grant: AGE-WELL: Aging Gracefully Across Environments Using Technology To Support Wellness, Engagement and Long Life.
2018 $473,000 Co-Applicant. AccessOCE Health Technologies Fund.
2018 $63,430 Co-Applicant. SSHRC Insight Development Grant.
2017 $19,997 Co-Investigator. eCampusOntario Digital Inclusion (small project) Grant
2017 $2,557,818 Co-Investigator. Canadian Frailty Network (NCE) Transformation Grant.
2014 $36,605,194 Co-Investigator: Project Lead. National Centres of Excellence Grant: AGE-WELL: Aging Gracefully Across Environments Using Technology To Support Wellness, Engagement and Long Life
2014 $336,750 Co-Investigator. South West Community Care Access Centre.
2019 Donald F. Morgenson Faculty Award for Teaching Excellence - Faculty Mentoring
2015 Outstanding Reviewer Award, Academy of Management, Healthcare Management
My research is conducted in the healthcare sector and generally focuses on system performance measurement, measurement of consumer experience and health information technology used for healthcare quality improvement. I occasionally have opportunities for upper level undergraduate and graduate research assistantships—please contact me if you have an interest in these areas.
I am willing to supervise graduate students interested in topics related to system and organizational performance measurement, healthcare system quality improvements or health information technology, regional innovation systems, technology and aging.
Peer-reviewed academic journals:
Recent book chapters:
Currently I teach in the first, second and final year of the Business Technology Management Program:
MB106 Strategic Management & Decision-Making
MB216 Business Intelligence & Data Visualization
Students who are being trained for the case@BTM Case Competition Travel team take my Direct Studies Course:
MB499 Case Analysis & Presentation skills
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