Reset Novell Password
We can not reset any passwords over the phone, or via email.
You can request to have your password change on-line at https://www.wlu.ca/password/. Fill out the information requested and it will take two (2) business days to process. Once it has been processed your password will be reset to the default, your date of birth in the format of MMDDYYYY.
If you need this to be processed faster you must come to the Student Service Desk to have the password reset. You will need bring your OneCard with you as other forms of identification will not be acceptable.
The Student Service Desk is located in the Concourse in room 1E4C.
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