Site Accessibility Statement
Wilfrid Laurier University Information and Communication Technologies
May 23, 2015

Canadian Excellence

Server Support



Support of data centre-housed server infrastructure for authorized university applications.

Manager Responsible

Manager,ICT Infrastructure


Support Hours

Monday - Friday
8:30am - 4:30pm


Clients

Staff and Faculty


Client Procedures

To obtain service, you can log a request on the ITS Service Desk Customer Portal or contact the Employee Service Desk at help@wlu.caor ext. 4357.


Client Expectations

Support outside normal business hours as stipulated in Service Level Agreement, where applicable.


Cost

Costs may vary


Version Date last updated

N/A