Site Accessibility Statement
Wilfrid Laurier University Information and Communication Technologies
October 13, 2015

Canadian Excellence

Server Provisioning

Provisioning of a data centre-housed server infrastructure for authorized university applications. If required, this includes operating system patching, proactive monitoring and backup/restore configuration.

Manager Responsible

Manager,ICT Infrastructure

Support Hours

Monday - Friday
8:30am - 4:30pm


Staff and Faculty

Client Procedures

Requests can be initiated during normal university business hours. To obtain service, you can log a request on the ITS Service Desk Customer Portal or contact the Employee Service Desk at help@wlu.caor ext. 4357.

To obtain an estimate contact the Manager of the Network OS, Email and IDM.

Client Expectations

Requests are prioritized and scheduled based on resource availability. Some requests may be subject to a one-time and/or ongoing charge.


Costs may vary depending on requirements.

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