Site Accessibility Statement
Wilfrid Laurier University Information and Communication Technologies
November 27, 2015

Canadian Excellence


Support and administration of on-campus voice mailboxes set-up and password reset.

Manager Responsible

Manager, ICT Infrastructure

Service Hours

Monday - Friday
8:30am - 4:30pm


Staff and Faculty

Client Procedures

To request a voice mail password reset fill out the Voice Mail Password Reset Request form.

To request the setup of a new voicemail system, you can log a request on the ITS Service Desk Customer Portal or contact the Employee Service Desk at help@wlu.caor ext. 4357.

Client Expectations

Once the request has been placed for a new voice mail system, the client can expect to be contacted within 1- 2 business day(s).



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