Site Accessibility Statement
Wilfrid Laurier University Information and Communication Technologies
August 2, 2015

Canadian Excellence

VPN



Secure remote access to University systems.

Manager Responsible

Manager, ICT Infrastructure


Service Hours

Service is available 24 x 7 x 365, except during planned maintenance and upgrade.


Clients

Staff and Faculty


Client Procedures

Requests for access can be initiated during normal University business hours of 8:30am- 4:30pm Monday- Friday. To obtain service, you can log a request on the ITS Service Desk Customer Portal or contact the Employee Service Desk at help@wlu.caor ext. 4357.


Client Expectations

Due to limited licensing, remote access is provided only for approved purposes.


Cost

None


Version Date last updated

N/A