Site Accessibility Statement
Wilfrid Laurier University Information and Communication Technologies
October 13, 2015

Canadian Excellence

Internet Connectivity

Includes DNS requests, domain name registration and maintenance, Internet availability, blocked sites (URL blocking).

Manager Responsible

Manager, ICT Infrastructure

Service Hours

Monday - Friday
8:30am - 4:30pm


Students, Staff and Faculty

Client Procedures

Clients log a requests on the ITS Service Desk Customer Portal or contact the Employee Service Desk at help@wlu.caor ext. 4357.

For general internet connectivity questions, you can visit online wireless instructions page for more information about how to connect laptops and mobile devices.

Client Expectations

Clients can expect to be contacted within two (2) business days for all service requests.

Students, Staff and Faculty can expect to have their laptops and mobile devices connected to this internet by following the wireless instructions online or by visiting their respective ITS Service Desk.



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