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Wilfrid Laurier University Leaf
April 18, 2014
Canadian Excellence
Kalyani Menon

Dr. Kalyani Menon

Associate Professor (Marketing)

Contact Information
Phone: 519.884.0710 ext.2704
Fax: 519.884.0201
Office Location: P2074
Office Hours: Fall 2012: By appointment (by email)
Languages Spoken


Academic Background
BA (Delhi University), MBE (Delhi University), PhD (McGill University)


Kalyani studies consumer emotions, consumer commitment, consumer power, and consumer-service provider interactions. Her research has been published in the Journal of Retailing, International Journal of Research in MarketingInternational Journal of Service Industry Management and other academic publications.

Areas of Expertise

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