Site Accessibility Statement
Wilfrid Laurier University Information and Communication Technologies
May 28, 2016

Canadian Excellence

Janet Jenkins

Technical Support Specialist

Contact Information
Phone: (519) 884-0710 ext.3123

Office Location: BA304
Office Hours: 8:30 to 4:30, Monday to Friday
Academic Background

BMath '06 (University of Waterloo)

ITIL Version 2 Foundation Certified (2011)

Janet Jenkins started her career at WLU as a Help Desk Analyst in 1999. A year later she had moved to a Technical Support Specialist role. While working full time at WLU she has completed her Bachelor of Mathematics at the University of Waterloo, become an A+ Certified Technician, become a Microsoft Certified Desktop Support Technician, earned an ITIL Version 2 Foundation certification, and completed several WLU trainings. In her spare time Janet likes to bowl and volunteers her time to Girl Guides of Canada and Scouts Canada.