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Wilfrid Laurier University School of Business & Economics
July 3, 2015
Canadian Excellence

Dr. Yujie (Jessie) Zhan

Assistant Professor (OB/HRM)

Contact Information
Phone: (519)884-0710 ext.4030

Office Location: P2004
Office Hours: By appointment
Languages Spoken


Academic Background

BS and BA (Peking University, China), MS (Portland State University), PhD (University of Maryland)

Learn more about our MSc and PhD programs in Organizational Behavior and Human Resource Management.

**I will be accepting students for the 2014-2015 academic year**

The latest updates from our OB/HRM faculty and graduate students can be found in our bulletin:


Jessie Zhan is an Assistant Professor of OB/HRM in the School of Business and Economics. She completed her PhD in Industrial/Organizational Psychology at the University of Maryland in 2011. Her current research interests include emotion regulation at work and retirement. One of her research stream is the expression and regulation of emotions at work with a focus on emotional labor of service employees. Applying a multilevel perspective, her research examines both temporary and time-invariant factors to explore the dynamic process of emotion regulation process in customer-employee interaction. Another stream is older worker employment and retirement. Her research integrates multiple theoretical perspectives to examine the factors that contribute to employees’ retirement-related decision making process and their adjustment process to retirement. Related to both streams, Jessie is interested in studying work stress and well-being of employees in general. Jessie’s research has been published at academic journals including Academy of Management Journal, Journal of Applied Psychology, Personnel Psychology, and Journal of Occupational Health Psychology.


Emotion Regulation at Work, Older Worker Employment and Retirement.

Additional Information

Selected Publications (please see CV for full listing)

Taylor, S. N., Wang, M., & Zhan, Y. (in press). Going beyond self-other rating comparison to measure leader self-awareness. Journal of Leadership Studies.

Zhan, Y. (in press). Designing early retirement incentive package. In M. Wang (Ed.), Handbook of Retirement. Oxford University Press.

Ostroff, C., & Zhan, Y. (in press). The role of person-environment fit in selection. In N. Schmitt (Ed.), Handbook of Personnel Assessment and Selection. Oxford University Press.

Wang, M., & Zhan, Y. (in press). Employee-organization relationship in older workers.  In L. M. Shore, J. A-M. Coyle-Shapiro, & Tetrick, L. (Eds.), The Employee-Organization Relationship: Applications for the 21st Century. New York: Psychology Press.

Wang, M., Liao, H., Zhan, Y., & Shi, J. (2011). Daily customer mistreatment and employee sabotage against customers: Examining emotion and resource perspectives. Academy of Management Journal, 54, 312-334.

Wang, M., Zhan, Y., McCune, E. A., & Truxillo, D. (2011). Understanding newcomers’ adaptabilities and work-related outcomes: Testing the mediating roles of perceived P-E fit variables. Personnel Psychology, 64, 163-189.

Liu, S., Zhan, Y., & Wang, M. (2011). Person-centric work psychology: Additional insights on its tradition, nature, and research methods. Industrial and Organizational Psychology: Perspectives on Science and Practice, 4, 105-108. [The first two authors share equal contribution to this article.]

Wang, M., Liu, S., Zhan, Y., & Shi, J. (2010). Daily work-family conflict and alcohol use: Testing the cross-level moderation effects of peer drinking norms and social support. Journal of Applied Psychology, 95, 377-386.

Zhan, Y., Wang, M., Liu, S., & Shultz, K. S. (2009). Bridge employment and retirees’ health: A longitudinal investigation. Journal of Occupational Health Psychology, 14, 374-389.

Liu, S., Wang, M., Zhan, Y., & Shi, J. (2009). Daily work stress and alcohol use: Testing the cross-level moderation effects of neuroticism and job involvement. Personnel Psychology, 62, 575-597.

Wang, M., Zhan, Y., Liu, S., & Shultz, K. S. (2008). Antecedents of bridge employment: A longitudinal investigation. Journal of Applied Psychology, 93, 818-830.

Selected Grants and Awards

Best Paper Award, Academy of Management, Careers Division (2009)

Best Student Research Award, 8th International Conference on Occupational Stress and Health (American Psychological Association) (2009)

Editorial Board

Journal of Business and Psychology (Reviewer of the Year, 2012)

Selected Academic Affiliations 

Academy of Management (Organizational Behavior; Careers Division)

Association for Psychological Science (APS)

Society for Industrial and Organizational Psychology (SIOP)

Areas of Expertise

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