Wilfrid Laurier University Undergraduate Academic Calendar - 2013/2014
Canadian Excellence

Service Desks - Information Technology Services

The Information Technology Services (ITS) Service Desks maximize the productivity of Laurier students by providing a central point of contact for information delivery, problem management and resolution for services provided and supported by ITS.

Student Service Desks

Waterloo Campus: Lower Concourse (1E4C)
Brantford Campus: Research Centre East, Room 110
Email: support@mylaurier.ca
Extension: 2222
Website: www.wlu.ca/studentservicedesk
Hours: Fall and Winter (while classes are in session) - Monday to Thursday, 8:30 to 10 p.m.; Friday, 8:30 a.m. to 4:30 p.m.; Saturday, 1 p.m. to 5 p.m.; Sunday, 5 p.m. to 9 p.m. Summer (April to August) - Monday to Friday, 8:30 a.m. to 4:30 p.m.

Employee Service Desks

Waterloo Campus: Bricker Academic Building, Room BA304
Extension: 4357
Brantford Campus: Research Centre East, Room 110
Phone: (519) 756-8288, ext. 5725

Email: help@wlu.ca
Website: www.wlu.ca/eservicedesk
Hours: Monday to Friday, 8:00 a.m. to 5:00 p.m.

The Service Desks are closed on statutory holidays and long weekends.