Many professionals find themselves in leadership positions in their organizations with little or no management experience. This certificate is designed to provide a detailed overview of the knowledge and skills needed to be a successful, effective leader in any organization. Anyone wishing to prepare themselves for a leadership position will also find this certificate beneficial.
Four required workshops and two electives ensure participants gain a range of knowledge, with an emphasis on continuous learning, adaptation and creativity in problem solving and service development. You can complete this certificate in as little as one year or take up to seven years.
You do not have to be working toward the Management and Leadership certificate to take any of these courses. Online courses are not currently available.
You can complete this certificate in as little as one year or take up to seven years.
Great managers, whether managing in human services or elsewhere, make it look easy. It’s not.
This module will focus on the importance of being an intentional manager, being explicit about all that one does as a manager. Theories, paradigms, styles and strategic approaches of managing within the specific context of non-profit human services will be explored. Topics of discussion will include:
Participants are to think of a situation, challenge or issue they would like to address and strategize with colleagues throughout the workshop. Several online self-assessments will be completed. Details to follow upon registration.
This workshop is about financial management and financial resiliency. Participants will gain competence in financial literacy and understanding of basic financial tools. Complexities of budgeting in non-profit organizations will be addressed. In addition to planning budgets and managing revenues and expenses, there will also be a focus on generating revenues from diverse sources – government, philanthropic and entrepreneurial.
Participants in this workshop can expect to:
Managing human resources in human services settings is complex and multi-layered. Relationships and communication are of primary importance, both in service delivery and in retaining a strong employee base. Many organizations say "people are our most important asset" – this workshop will provide the tools, strategies and tactics to make this a reality. Topics covered will include:
This workshop offers an overview of the key components and activities associated with program development and project management. Practical application is emphasized and, as such, participants will be expected to work in small groups to develop an agreed upon program and project management plan. Day one of the workshop focuses on program development within a logic model framework and days two and three focus on project management.
Participants interested in learning about project management at an introductory level will benefit from this workshop. It is not designed for individuals who have extensive project management experience. Participants will be exposed to all relevant phases of program development and project management, current trends and expectations of funders.
At the conclusion of the workshop, the participants will understand:
To maximize relevance, participants are encouraged to bring examples of programs they have developed or projects they have managed and/or programs to be developed and current/future projects.
You must also take a minimum of two elective courses.
Successful organizations in the human services sector are able to adapt to the continuous demand for change. To be successful, staff and management need to develop the specific communication, decision-making and planning skills required when working in an environment dominated by uncertainties and turbulence. This two-day course will improve participants' understanding of the influences of change and how to work effectively in a turbulent environment.
The course will address three strategic questions:
Participants will develop an awareness of their personal capacity to manage uncertainties, perform at a high level and maintain a healthy work-life balance. Discussions, case studies and skill development exercises will be used to introduce effective work-place practices, management and tools for strategic planning and executing successful organization change.
The course is valuable for anyone who wants their organization to be resilient, effective and successful.
People who run programs and organizations in the public sector are not normally accountants but they do need to have a good basic understanding of how financial management works. In the same way, managers who are not professional researchers can benefit from a solid understanding of how program evaluation works. The tools of the program evaluation trade can be useful in a variety of surprising ways. Anyone who wants to make more strategic use of data when planning or making other decisions is, in a way, doing informal program evaluation.
This two-day workshop on program evaluation is organized around simple, practical steps involved in conceiving, designing and implementing an evaluation project. It is designed for managers who are responsible for initiating and overseeing evaluation projects with limited resources, but it is also an excellent introduction for someone who expects program evaluation to be a more central component of their work. We will focus on clarifying theories of change, developing evaluation questions, identifying indicators for measurement, designing data collection tools, using data strategically for planning and decision-making and communicating results in a persuasive way. We will also discuss how different evaluation approaches, such as developmental evaluation, may be appropriate in your work when traditional program evaluation doesn’t feel like a good fit.
The focus of this program is on clinical supervision and mentoring to develop staff effectiveness, confidence, accountability and professional growth in providing clinical social work/psychotherapy with individuals, couples and families. The integration of supervision theory with selected supervision practice issues is emphasized. It features a review of several major models of supervision in individual, couple and family therapy and a focus on facilitating the coevolving supervision/social work systems.
The cost to complete the Management and Leadership certificate is $2,060.
You may qualify for discounts. Learn more about discounts.
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