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Wilfrid Laurier University School of Business & Economics
September 21, 2014
 
 
Canadian Excellence

Courses Taught



BU859: Foundations of Operations Management (Doctoral Seminar)

The course introduces and develops central ideas on the traditional areas of operations management such areas as operations strategy, product and process design, capacity and production planning, inventory, project management, scheduling, and quality management as well as on more recent work on non-traditional areas such as services, innovation, management of technology, the marketing-operations interface, and the finance-operations interface. The primary goal of this survey course is to ensure students are familiar with what research in OM is all about. Discussions of research papers, assigned written critiques, student presentations of a current research paper of their own choosing, readings from the assigned and reserve texts, and a final project will be the primary methods of instruction.

TM715: Technology Assessment & Roadmapping (Executive Masters in Technology Management Required)
In this course our aim is to familiarize the learners with the basic ideas and tools of technology assessment and roadmapping. In doing this we will cover a broad cross-section of the germane “classical” and contemporary literature. The tools we will use generally fall under the rubrics of “technology forecasting,” “inventory technological capabilities,” “technology fitness,” “cost-effectiveness analysis,” “cost-utility analysis,” and occasionally under the more general terms of “effectiveness” or “outcomes” analysis.  Furthermore, the learners are expected to use their own experience, and knowledge gained at work, for creative and constructive thinking about this important emerging frontier of management.

TM705: Technology, Design & Innovation (Executive Masters in Technology Management Required)
This course aims to provide an understanding of both design and innovation and how managers will need to build and harness these capabilities to be competitive in an increasingly demanding marketplace. More specifically, the course will:

  1. Examine the range, scope, and complexity of the issues and problems related to the strategic management of technology and innovation.
  2. Explore frameworks for assessing and auditing the innovative capabilities of a business organization.
  3. Provide an understanding of Intellectual Capital creation and the link between design and innovation.
  4. Describe the design process, its key principles, and some of the associated frameworks.
  5. Illustrate how design knowledge and capabilities can be applied to create innovative products, services, communications, customer experiences, business models, operational processes, and organizational structures.
  6. Explain the various types and purposes of knowledge communities.
  7. Develop the skills necessary to be effective as a general manager in the innovation process and outline the challenges of and requirements for successful management of design and innovation in organizations.

BU699: Innovative Design (MBA Elective)

This course aims to provide an understanding of both design and innovation and how managers will need to build and harness these capabilities to be competitive in an increasingly demanding marketplace. Specifically, the following reflect the course objectives:

  1. Provide an understanding of Intellectual Capital creation and the link between design and innovation.
  2. Describe the design process, its key principles, and some of the associated frameworks.
  3. Illustrate how design knowledge and capabilities can be applied to create innovative products, services, communications, customer experiences, business models, operational processes, and organizational structures.
  4. Outline the challenges of and requirements for successful management of design and innovation in organizations.
  5. Understand the various types and purposes of knowledge communities.
  6. Appreciate the power of knowledge communities in knowledge creation, retention and sharing.
  7. Understand the various types of tools and technologies that support different stages of an online community.
  8. To apply the concepts of business intelligence and data mining techniques for clustering, association and classification.

BU655: Management of Innovation & Technology Transfer (MBA Elective)

Over the past 20 years the fundamentals of innovation and technology management have evolved to include a wide range of knowledge, substantial empirical data, and a broad range of practice. It has become an integrative field of study and an emerging discipline. In light of the importance of this field to all business enterprises, the educational objectives of this course are:

  1. To develop an awareness of the range, scope, and complexity of the issues and problems related to the strategic management of technology and innovation.
  2. To develop an understanding of the "state of the art" of the strategic management of technology and innovation.
  3. To develops a conceptual framework for assessing and auditing the innovative capabilities of a business organization.
  4. To develop insight concerning the skills necessary to be effective as a general manager in the innovation process.
  5. To offer some practice in defining and working out strategic management problems related to technological innovation and corporate entrepreneurship.

BU653: Global Operations & Logistics (MBA Elective)

The trend toward an integrated world economy and global competitive arena is forcing companies to develop strategies for designing products for a global market and maximizing the firm’s resources in producing them. This course is intended for students with strong interests in developing skills and knowledge within a global operations and logistics framework. The objectives of the course are to have the participants develop an:

  1. Awareness of some of the unique operational problems, which arise when firms compete across national boundaries.
  2. Understanding of fundamental concepts, theories and empirical studies related to global operations and supply chain management.
  3. Developing analytical and decision-making skills in relation to: (i) evaluating the strategy and measuring the competencies/capabilities of firms, (ii) assessing the performance through the value chain from supplier to customer, (iii) understanding the realities of operational performance and assessing the potential for improvement, and (iv) understanding the cultural and behavioural issues facing globally operating firms and identifying the key levers for change.

BU605: Operations Management (MBA Required)

This course introduces the participants to concepts and techniques related to the design, planning, control and improvement of service and manufacturing operations. The course attempts to make the students conversant in the language of operations management, provide them with quantitative and qualitative tools to analyze basic operations issues, and allow them to see the role of operations management in the overall strategy of the firm. This course will cover topics in process analysis, quality program implementation and management, inventory and supply chain management and operations strategy. In each module of the course, we will introduce basic tools for analyzing operations problems, methods of managing that aspect of operations, as well as provide a strategic view, typically using cases, of that aspect of operations. Through this approach we intent to have the participants learn about operations management tools and about the context in which they operate.