Computers are used extensively at WLU. The university’s system is available to all students at no charge, although there is a modest charge to print assignments. There are many orientation workshops, and the staff members are always willing to respond to enquiries. To obtain a computer and e-mail account contact the Help Desk: (519)884-1970 ext. 4357;

Human Resources

The Payroll is located at 202 Regina Street, room 250. Email contact: payroll@wlu.ca. You can download Student Timesheet, Student Authorization to Hire and other payroll related forms at the HR website.

Library

A student identification card (One Card) is required to borrow library materials. Library procedures and regulations are outlined in various handouts and in the campus wide information system. Visit the Library website or contact them at (519)884-1970 ext. 3222.

Security

Officers of WLU’s Campus Security Departments, appointed by the Ontario Police Commission, are special constables. They have full police powers. The Department works with all students, faculty, staff and visitors to ensure their safety and security. It is also an enforcement agency. Officers of the Security Department will assist you in any way possible; to ensure your time at WLU is both pleasant and safe. Security officers are on duty 24 hours per day, seven days a week: (519)884-1970 ext. 3333;

Learning Services

Learning Services are designed to support and enhance a student's academic experience at Laurier. These services are designed for all students who want to improve their academic achievement in the classroom. There are five centers that work cooperatively and collaboratively to deliver specific learning objectives:

Accessible Learning Centre
Central Academic Advising Office
Mathematics Assistance Centre
Study Skills and Supplemental Instruction Centre
Writing Centre

Campus Clubs

There are over 60 campus clubs available to WLU students. Each year Wilfrid Laurier University Student Union reserves over $25,000 to help student clubs hold awareness campaigns and social events. Visit the WLUSU website to find more about campus clubs, find one you are interested in or start a new club.

Student Services

For detailed descriptions, refer to the current issue of the Wilfrid Laurier Undergraduate Calendar or Graduate Studies Calendar. These calendars can be found at http://www.wlu.ca For more information regarding Student Services visit this link.

Business Office

When you arrive at WLU you should see the Business Office as soon as possible to enrol in the University Health Insurance Plan (UHIP). On-campus residence fees, meal plans, and student union fees are to be paid at the Business Office: (519)884-1970 ext. 6245;

Career Services

Career Services assist all students and alumni in their career planning and job search. Ask Career Services for their monthly schedule of events.

For their hours of operation contact: (519) 884-1970 ext. 4495;

Career Services posts vacancies for on-campus jobs for students. In the fall/ winter, there are part-time vacancies for the Library, Computing Services, Physical Plant, and Athletics Department (lifeguards), among others. In the summer, there are full-time positions for grounds’ maintenance and Physical Plant. If you are a graduate student, there are restrictions on the number of hours you can work while registered full-time. Contact your department for more information.

Chaplains’ Office

The Office is composed of several different ministries, making up the WLU Chaplains’ Association. The Association is ecumenically Christian, but welcomes interfaith co-operation and oversees the WLU Interfaith Council (WLUIC). The following Ministries are represented:

• Christian Reformed Church –The Rev. Graham E. Morbey
• Lutheran- The Rev. Val Hennig
• United Church- The Rev. Paul Ellingham

At 11:00 a.m. each Sunday during the fall and winter terms, a University Chapel Service is held at the Keffer Memorial Chapel joined to the Waterloo Lutheran Seminary on the WLU Campus: (519)884-1970 ext. 2739;

Counselling Services

Counselling services are offered free of charge to all WLU students. Trained professionals provide counselling and complete confidentiality is ensured. If you are having trouble coping with stress or are feeling distracted by personal or emotional problems or simply need to talk, you may wish to make an appointment with one of the counsellors. Counselling Services also provide workshops throughout the year on issues such as coping with stress. The Study Skills component of Counselling Services assists students with developing effective study strategies. Individual appointments and group workshops are offered throughout the academic year: (519)884-1970 ext. 2338;

Harassment/Discrimination Office

The Harassment/Discrimination Co-ordinator is responsible for the development, recommendation, and implementation of procedures associated with Human Rights. This would include sexual harassment, race relations, discrimination, gender inequities, and other issues covered by the Ontario Human Rights Code. Students can consult with the Harassment/Discrimination Coordinator to get information, advice, informal problem solving, or to lodge a formal complaint: (519)884-0710 ext. 6370;

Health Services

The Wilfrid Laurier University Health Centre is open to all WLU students. It is located on the upper floor of the Student Services Building. Nurses are available from 8:30 a.m. to noon and from 1:00p.m. to 4:15 p.m., Monday to Friday, without charge. Evening hours Mondays and Wednesdays till 7:30 pm while classes in session.

After Hours Service can be accessed at the emergency department of either Grand River General Hospital or St. Mary’s General Hospital or you can get 24 hr advice from a registered nurse by calling 1-866-797-0000 or visit Telehealth.

Health Services will help you with your concerns and answer your questions: (519)884-1970 ext. 3146;

They will also give you information on other health services in the area and tell you where you can go when Health Services is closed (i.e. weekends and evenings). Doctors are available on campus by appointment from 9:30 a.m. to 11:30 a.m. and from 1:30 p.m. to 3:30 p.m. Monday to Friday. Please read section “Medical Care” to find out about other clinics and emergency services. If you need to see a dentist, Health Services can provide you with the names of dentists who are taking patients. Dentists in Ontario operate on a pay-as-you-go-basis.

Ombudsperson

The office of the Ombudsperson is independent of all existing administrative structures of the university. The services of the Ombudsperson are available to the staff, faculty and students at WLU. The Ombudsperson will investigate or facilitate the investigation of any complaint, inquiry or grievance of an individual, which may arise against the university or anyone in the university exercising authority, or provide information regarding complaints and suggestions about rights and responsibilities at this university: (519) 884-1970 ext. 3637 or ombuds@wlu.ca.

Student Publications

Student Publications publishes the Cord, a weekly tabloid size newspaper, the Keystone (a full colour hard cover yearbook), a day planner (the WLU’er), and a student telephone directory - the Cord Guide to Laurier: (519) 884-1970 ext. 3564.

WLUSU -Undergraduate Students’ Union

The Student Union fosters an environment that cultivates the social, cultural and recreational needs of students. WLUSU is an incorporated organization with elected undergraduate representatives who constitute a student government. Among the services provided by WLUSU re Foot Patrol, HELPLINE, Resumes Plus, Tutorial Services, the Centre Spot (an information booth and variety store), and a TV lounge and recreational area.

WLUSU sponsors and assists campus clubs to accomplish their mandate. Participating in WLUSU activities is a good way to meet people and make your stay at WLU more pleasant. If you are an undergraduate student you should keep informed of their activities and let them know, what you like about their work or how they could make things easier for you: (519) 884-1970 ext. 3335;

WLUGSA - Graduate students association

The Graduate Students’ Association represents and promotes the interest of graduate students in academic and social matters. They also facilitate interaction among graduate students from diverse disciplines and professions. WLUGSA would like to improve the quality of life for all graduate students including those from foreign countries. They would like to hear your suggestions and comments and would be very interested in meeting you: (519)884-1970 ext. 3501; 00gsa@mach1.wlu.ca

Laurier’s International Friendship Extension L.I.F.E

Here at Wilfrid Laurier University, we are proud to offer the L.I.F.E. program. We are dedicated to making a friendly and helpful environment for all international students at our school. Through L.I.F.E., all international students coming to our school will receive a “mentor”. This “mentor” is a fellow Laurier student who will be paired up with an incoming student, and will be there to help with any questions or concerns international students may have. Not only will mentors attempt to aid with questions around the school, they are also there as a friend!

We plan many social events and activities throughout the year allowing international students to create social ties and meet many new friends while here at Wilfrid Laurier. Examples of L.I.F.E. social events and activities throughout the year include dinner events, horseback riding, Oktoberfest, Niagara Falls, camping at Algonquin Park, dogsledding and various other exciting outings!

International Students Association

The International Students’ Association (I.S.A.) is an on-campus club that was formed in efforts to support the growth of the international community in Laurier and the region. It is our goal to help international students adapt to the Canadian culture, while providing them a space to embrace their own culture and voice their opinions. Thus, we intend to maintain a continuous relationship with all international students throughout their university life, and the time after. Even though our focus is on the international community, we welcome all local students who are keen on involving themselves in the international arena.