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Wilfrid Laurier University Human Resources
May 21, 2013
 
 
Canadian Excellence

Models Leadership & Accountability Workshops



(offered April and May 2013)

“Leads by example, promotes respect and integrity, and takes ownership for one’s own actions and work.”


  • Accepts responsibility for outcomes and maintains standards of professionalism
  • Makes principle-driven decisions
  • Interested in and supportive of the development of others
  • Understands how their behaviour is perceived by others
  • Takes opportunity to serve as a coach and mentor to others
  • Readily shares information and ideas
  • Serves as a positive inspiration for others
  • Learns from and shares experiences
Managing Transitions (Mgmt)

Course Details

The ability to manage transitions is often noted as one of the core competencies of today’s leaders. This workshop is designed to provide leaders with specific tools and a framework to help effectively implement the change and manage transitions for the people impacted.

Learning Objectives

· Understand the difference between change and transition and identify key elements of each.

· Identify and recognize behaviours/feelings associated with the four stages of the Reaction Cycle.

· Develop an understanding of where emotions come from and align against the Change Adoption Equation.

· Name and identify the three stages of Bridges Transition Model.

· Recognize three potential areas of resistance and identify strategies for how to manage them.

Course Benefits

This workshop will give managers with the tangible tools and key factors to consider when implementing a change and managing transitions. Managers will leave feel better equipped to successfully manage not only the change but the people side of managing transitions.

Fee (if applicable)

N/A

Who Should Attend

Any manager who is considering making a change, no matter how big or small!

Success Factor

Models Leadership and Accountability

Facilitator

Melanie Will, Manager, Learning and OD

For a list of dates and to register, please click here.

 
Developing the Capacity to Move Through Change Process (Staff)

Course Details

We’ve all heard the saying ‘the only constant in this world is change,’ and Laurier is no exception to this rule. Recognizing the need to adapt and work within a changing environment, this workshop will help employees understand what change is all about, their own personal reactions to change, why people resist change and what can be done to control their ability to deal with change. 

Learning Objectives

-Understand the difference between change and transition and identify the key elements of each.
-Identify and recognize behaviours/feelings associated with the four stages of the Reaction Cycle.
-Name and identify the three stages of Bridges’ Transition Model.
-Assess opportunities for personal action, recognizing what is within your Circle of Concern vs. Circle of Influence

Course Benefits

Participants will walk away with a clearer understanding of the process of managing transitions and feel better equipped to proactively deal with change.

Fee (if applicable)

N/A

Who Should Attend

All staff members!

Success Factor

Models Leadership and Accountability

Facilitator

Jennifer Porritt, Manager, Learning and OD

For a list of dates and to register, please click here.

 
Conflict Management Skills- Management

Course Details

Managing Challenging Conflict Situations in your Work Team

When conflict goes off the rails, it challenges the best of us.  When we are responsible for managing the resolution of that conflict - especially in contexts where resolution seems impossible to reach – we often doubt our own skills and struggle to feel confident in the decisions we are making.  This one day workshop will consider the traps and possibilities that emerge when leading groups encountering conflict.

Learning Objectives

•how to be in the middle without being caught in the middle
•how to assess conflicts to determine the most appropriate next step
•how to manage the resolution of conflicts

Course Benefits

Participants will have an opportunity to reflect on their real life scenarios applying concepts of conflict analysis and resolution to these situations. 
Participants will walk away with concrete tools for analyzing and managing conflicts in their workplace.

Fee (if applicable)

NA

Who Should Attend

Managers and Department Chairs

Success Factor

Models Leadership and Accountability

Facilitator

Betty Pries, BA, Diploma of Mediation, MTS, C.Med.


For a list of dates and to register, please click here.


 
Conflict Management Skills- Staff

Course Details

New Lenses for Getting out of Old Conflicts 

At its worst, conflict can be soul-destroying, filling our minds with pain from new and old wounds that seem to raise their heads again and again.  This half day workshop will offer participants new ways of looking at old conflicts along with tools to avoid repeating the similar conflicts in the future.

Learning Objectives

•Reconsidering old conflicts through new lenses
•Moving beyond the us/them dynamic
•Adding tools to the conflict resolution toolkit


•Increased confidence when dealing with conflict
•Freed up energy to focus on things other than old conflicts

Fee (if applicable)

NA

Who Should Attend

Faculty and Staff

Success Factor

Models Leadership and Accountability

Facilitator

Betty Pries, BA, Diploma of Mediation, MTS, C.Med.


For a list of dates and to register, please click here.

 
Creating Personal Mission Statements

Course Details

If someone asked you who you what you do at Laurier, would you be able to respond beyond the standard answer of giving your job title? Or, would you be able to articulate who you are as a Laurier employee and how what you do fits into the broader organizational mission? This workshop will take participants through a reflective exercise to develop a personal mission statement.

Learning Objectives

Participants will:

  • Reflect on impact moments throughout life
  • Identify influential people
  • Define what they’d like to do, be and have
  • Identify the various roles played in context of job

Course Benefits

Participants will walk away with a well thought out personal mission statement.

Fee (if applicable)

N/A

Who Should Attend

Any Laurier employee

Success Factor

Models Leadership and Accountability

Facilitator

Melanie Will, Manager, Learning and OD

For a list of dates and to register, please click here.

 
Five Waves of Trust

Course Details

In today’s increasingly global marketplace, a premium is placed on true collaboration, teaming, relationships and partnering, and all these interdependencies require trust. One of the major reasons employees leave a company is due to lack of trust in their relationship with their direct manager or supervisor. Having strong, effective skills to build trust in today's workplace is recognized as not only a valuable leadership asset, but as a key competency. Great leaders don’t dictate; they influence. Influence comes from a leader’s ability to engender credibility and inspire people to both believe them and believe in them.

Learning Objectives

The Five Waves of Trust program is designed to help leaders:

• Choose to make building trust an explicit goal of their work

• Understand the real measurable Trust Taxes they might be paying without realizing it

• Change Trust Taxes to Trust Dividends, which are the benefits that come from growing relationships of trust

• Make action plans to build Trust Accounts with all key stakeholders

Course Benefits

The workshop focuses on engaging the participants around identifying and closing gaps that exist within their relationships at work (and personally). Instead of paying outrageous “trust taxes” people can begin to realize “trust dividends.” Conducting day to day work at the “speed of trust” dramatically lowers costs, speeds up results, and increases profits and influence. As a result leaders realize that high trust in an organization is not a “nice to have” but a “must have”in order to drive success within their teams and Wilfred Laurier University as an organization.

Fee (if applicable)

N/A

Who Should Attend

Everyone is invited!

Success Factor

Models Leadership and Accountability

Facilitator

Kate Jones

For a list of dates and to register, please click here.