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Wilfrid Laurier University Human Resources
June 19, 2013
 
 
Canadian Excellence

Seeks Opportunities for Continuous Improvement Workshops



(offered in December 2012 and January 2013)

"Improves organizational effectiveness by finding creative ways to identify opportunities and overcome challenges."


  • Embraces and engages in innovation and change
  • Takes initiative and has a bias for action
  • Demonstrates flexibility and adaptability; is open to new ideas
  • Exhibits a willingness to challenge the status quo and strives for continuous improvement
  • Takes calculated risks and learns from experience
  • Recognizes and seizes opportunities to make positive change
  • Appropriately and responsibly uses resources to accomplish objectives
Presentation Styles- Development

Course Details

Developing presentations can be an overwhelming task. Where do you start and how do you know what information to include verses what to leave out? In this workshop, participants will be taken through a process to effectively develop a presentation that will reach your audience and delivery the messages you intend to deliver.

Learning Objectives

-Understand and apply the seven step process for developing effective presentations

-Gain confidence in developing content to meet the objective of the presentation

Course Benefits

Participants will walk away with a process to follow for any and all presentations they are required to develop. Tangible tips and tricks will be passed along for effectively developing the content for engaging presentations.

Fee (if applicable)

N/A

Who Should Attend

Those wanting to improve their presentations – both informal and formal. All staff and management are welcome.

Success Factor

Seeks Opportunities for Continuous Improvement

Facilitator

Melanie Will

For a list of dates and to register, please click here.

 
Presentation Styles- Delivery

Course Details

Delivering a presentation is something that we all fear or have feared at some point in our lives. As professionals, it is important to have the skills necessary to deliver quality presentations and to facilitate engaging discussions. In Powerful Presentations – Delivery, participants will be fully immersed in presentations. Learn how to engage your audience, facilitate discuss and communicate effectively by following a step by step process. Participants will also be given the opportunity to put their new knowledge to the test with an individual presentation at a later date.

Learning Objectives

-Participants will gain confidence about delivering a presenting through learning how to engage the audience, facilitate discussions and communicate effectively.

-Participants will improve presentations skills through practice and feedback

 

Course Benefits

Participating in this workshop will give you the confidence to present and hopefully reduce your fears about delivering presentations. Participants are given the opportunity to deliver a presentation in a comfortable, safe environment.

Fee (if applicable)

N/A

Who Should Attend

Individuals who want to improve on their ability to deliver presentations including those who delivery presentations rarely and those who delivery presentations frequently. We all have something to learn!

Success Factor

Seeks Opportunities for Continuous Improvement

Facilitator

Melanie Will, Manager, Learning and Organizational Development

For a list of dates and to register, please click here.

 
Managing Me

Course Details

 "Managing Me" is a workload and time management program that helps individuals do more with less, execute on strategic priorities, and stay engaged by raising the bar in how you plan, focus, organize and manage expectations.

Learning Objectives

Participants will learn:

. The 8 Key Principles of execution and how to apply them to their
priorities.
. Specific, practical best practices to carve out time for key
strategic priorities (projects, leadership activities, development, etc.)
. How the Priority Map tool can be used to gain clarity, adjust for
change, maintain focus and gauge capacity.
. How to "resist the noise" and protect plans from low priority
tangents and distractions (with an emphasis on Managing email)
. Strategies to manage expectations and diplomatically negotiate
demands coming from others.
. How to organize information (electronic and paper-based) so that
they can find what they need, when they need it.
. Practical best strategies to help them recharge their batteries
and achieve a better work life balance

Course Benefits

-  More effective at working on priorities
-  Less overwhelmed

Fee (if applicable)

N/A

Who Should Attend

Anyone who a) has at least some discretion over where they spend their time, and b) needs to balance time spent on immediate demands (things that need to get done today) with time spent on longer term priorities (things due tomorrow and beyond).

Success Factor

Seeks Opportunities for Continuous Improvement

Facilitator

Facilitator Doug Heidebrecht provides resources and tools to help program participants manage their priorities and get to the work that needs to be done.

For a list of dates and to register, please click here.

 
Creativity Works: Renovate Your Perspective

Course Details

Creativity means “bringing into being something that was not there before” (de Bono, 1992). Creativity Works: Renovate Your Perspective is a course all about how to challenge your common thinking and approach to work practices. By learning about examples at the university and applying a “seven skills of creativity” approach, you will come away from this workshop with a refreshed view of how to tackle your work using new perspectives.

Learning Objectives

-Challenge your thinking and perspective on your approach to work practices
-Develop an awareness of the seven skills of creativity using appreciative inquiry
-Learn about examples demonstrating a creative approach to working at the University
-Practice the application of the seven skills and engage in ideas sharing with your colleagues
-Develop personal strategies to apply the skills to your everyday work

Course Benefits

By taking this course, you will benefit from learning the seven skills that you can apply in all aspects of your life both personally and professionally. The foundation for this course is based on the belief that as individuals, we all have the ability to take creative approaches to our work – we just need to learn how!

Fee (if applicable)

N/A

Who Should Attend

All levels of staff and faculty who are looking to enhance their ability to think creatively by applying newly learned skills and different approaches to everyday issues.

Success Factor

Seeks Opportunities for Continuous Improvement

Facilitator

Jennifer Porritt is a Manager, Learning and Organizational Development with Laurier’s Human Resources department. Her career path has led her from HR to learning roles both in the public and private sectors. She brings to this workshop over 15 years of practicing creative skills in order to generate new ideas and approaches to her work.

Jeanette McDonald (EdD) is Manager of Educational Development and works with faculty, graduate student, academic staff, administrators on a broad range of activities related to teaching and learning (e.g., policy/program development, course design, consultations, communities of practice, and more). Toward achievement of these activities, partnership and collaboration is key, as is finding ways to foster hands-on learning, creativity, and community in a fun (yes fun!) and engaging manner.

For a list of dates and to register, please click here.

 
Email Etiquette

Course Details

Email writing is a new set of writing skills that many of us have pieced together over time with limited success. In this dynamic workshop you will learn how to craft succinct documents that have a positive and intentional impact on your readers.

Email Etiquette is a feature of this workshop as we experiment with how we write as well as the choices we all have in what the content of our writing may or may not include.

This is an interactive and intensive writing workshop where participants are learning the art of writing by writing.

Learning Objectives

-Refocus to your Readers’ Needs

-Spend less time crafting your messages

-Get to the point fast - in the first paragraph

-Layout messages for maximum readability on screen

-Motivate readers by framing ideas as benefits

-Use email etiquette to gain credibility

Course Benefits

Clear email improves the quality of your work, influences the efficiency of your team and allows you to build your work relationships over time.

This course is your opportunity to make every email matter.

Fee (if applicable)

N/A

Who Should Attend

Everyone who writes email.

Success Factor

Seeks Opportunities for Continuous Improvement

Facilitator

Diana Kawarsky, (MA), Founder, www.soft-skills.ca.

Diana runs her own corporate training and consulting business in Toronto. She is a senior training & development consultant with more than 18 years of experience in delivery, design & consulting with Universities & Colleges and Fortune 1000 companies.

In particular, her business writing workshops and group facilitation workshops have both been widely offered at several major Canadian Universities to great success. She is energetic, results-oriented consultant who takes great pride in influencing the human side of business.

She is a Faculty member of the Schulich School of Business, Executive Education Centre of York University. Her feedback has had her in the top 3% of all teaching staff for over 5 years running.

For a list of dates and to register, please click here.

 
Exceptional Business Writing

Course Details

Are you interested in fine-tuning your written communication skills and style? Here is your opportunity to learn to write more effectively and persuasively.

This course is specifically designed for busy, professional staff who write business documents, from email to reports. It will enhance your ability to write clearly using the latest techniques of professional business writing.You will learn and practice the writing strategies available to succeed in today’s fast paced business world.

This is a dynamic course – where participants are introduced to new tools, practice these tools and receive constructive, business-appropriate and confidential feedback.

Please bring your own writing samples for self-assessment to the course.

Learning Objectives

Learning Objectives:

  • Refocus to your Readers’ Needs
  • Build relationships with your writing
  • Organize you thinking to approach every document with clarity from the start
  • Craft and produce effective documents
  • Produce professional writing quickly
  • Develop a clear writing style to suited to your readers’ purpose
  • Examine sample documents
  • Receive confidential feedback on your own writing
  • Refine and maintain your Corporate Image

Course Benefits

This course will teach you how to get the results you want from your writing, to reduce your preparation and writing time and to organize your ideas in a logical manner.

Learn how to refocus to your readers’ needs, organize your thinking to approach every document with clarity from the start. Receive valuable feedback on pre-course and post-course writing samples.

This is an interactive and intensive writing course where participants are learning the art of writing by writing.

Fee (if applicable)

N/A

Who Should Attend

Everyone on campus who wants to improve their writing – now!

Success Factor

Seeks Opportunities for Continuous Improvement

Facilitator

Diana Kawarsky, (MA), Founder, www.soft-skills.ca.

Diana runs her own corporate training and consulting business in Toronto. She is a senior training & development consultant with more than 18 years of experience in delivery, design & consulting with Universities & Colleges and Fortune 1000 companies.

In particular, her business writing workshops and group facilitation workshops have both been widely offered at several major Canadian Universities to great success. She is energetic, results-oriented consultant who takes great pride in influencing the human side of business.

She is a Faculty member of the Schulich School of Business, Executive Education Centre of York University. Her feedback has had her in the top 3% of all teaching staff for over 5 years running.

For a list of dates and to register, please click here.