Site Accessibility Statement
Wilfrid Laurier University Human Resources
November 21, 2014

Canadian Excellence

I haven't received a cheque I was expecting. What should I do?

If you have not received an expected cheque, contact the Payroll Department at 519-884-0710 (refer to the Payroll Contact List for your Contact) or as soon as possible. After establishing the payment was sent out, Payroll will endeavour to locate or replace the payment as soon as possible.

There will be a time delay (for the stop payment to be processed through the banking system) after the notification is received. Please note that once a stop payment request has been entered to the bank, even if the cheque in question arrives immediately after, it can no longer be cashed.

When the stop payment is complete, a replacement cheque will be issued. When picking up a cheque from the Payroll Department, proper photo ID such as a driver's license is required.