Frequently Asked Questions
Please click on the payroll questions below to find answers to employee's frequently asked questions. If your question is not answered below, please e-mail payroll@wlu.ca.
Why is my net pay in January less than December of the previous calendar year?
My payment was not deposited into my bank account. What should I do?
I haven't received a cheque I was expecting. What should I do?
I've lost my pay stub. What should I do? or May I view my pay stub online?
Why is the amount in Box 14 of my T4 different from my annual salary?
What is a Record of Employment?
How do I obtain my Record of Employment?
General
I have a question about my Social Insurance Number.
Why must I supply a birth date to HR?
Changing Personal Information
How do I change my bank account?
How do I contact the Payroll Department?
