Examples of FIPPA-Compliant Practices
The practices listed on this page are intended as suggestions and are not the only way to be compliant with FIPPA.
Please contact the Privacy Co-ordinator at privacy@wlu.ca if you have questions that are not addressed in this list, or have ideas for other ways University practices can be compliant with the Act.
Mass e-mails.
E-mail addresses of non-employees should not be disclosed outside the
university. When sending mass e-mails to non-employees, care should be
taken to ensure that recipients cannot see the addresses of other recipients by
using the bcc: function
Disclosing students’ names in the classroom.
Instructors are free to disclose students’ names orally, and in written form,
in the classroom for purposes appropriate to teaching. Examples of this are taking attendance,
assigning topics, organizing students for group work, assessing classroom
participation, facilitating classroom discussion, organizing tutorials, and
returning assignments It is suggested that instructors should warn
students, in their syllabi and verbally, that identities will be disclosed in
class. Instructors should also invite students with serious concerns
about the use of their names, to visit during office hours and investigate the
possibility of alternatives in these special cases.
The following is an example of a warning that might be included in a
syllabus:
Students’ names may be divulged in the classroom, both orally and in written form, to other members of the class. Students who are concerned about such disclosures should contact the course instructor to identify whether there are any possible alternatives to such disclosures.
Retention of final examinations.
The university should retain for at least one year, all work collected from
students that is not meant to be returned to the students after grading (final
examinations for example). There are also cases where other material
collected for evaluation is not intended for return. This material should
also be retained for at least one year.
Disclosure of Personal Information to Petitions and Other Committees.
The disclosure of personal information submitted by petitioners, to members of
the petitions committee, should be limited to what is necessary for the
committee to know, given the nature of the petition. Since petitioners are
asking for special consideration, they must expect that the committee
considering their requests will have access to their personal information.
There is no right to anonymity at committee hearings. Indeed, in some cases it
may be impossible for the committee to consider relevant issues without knowing
the identity of the petitioner. Nevertheless, there are good reasons for
restricted disclosure, so long as it does not impair the functioning of the
committee. The possibility of disclosure to members of the committees
should be noted on the form by which a student files a petition. Similar
practices should be followed in other committees reviewing student information.
Retention of Video from Security Cameras.
Videotape or other electronic information created from security cameras
contains personal information. However, this information is not used by
the university unless an incident is later under investigation. When the
information is not reviewed, it need not be retained. It can be “recorded
over” at any time. However, if the information is reviewed as part of an
investigation, the personal information has been used. It must, then, be
retained for at least one year from the conclusion of the investigation.
Storing
Personal Information on Desktop Computers.
Files containing large amounts of personal information should be stripped of
identifiers or on a secured shared drive on the network. If stored on a
desktop, laptop, or other electronic storage device the relevant files must be
encrypted. Smaller files containing personal information such as class
lists and spreadsheets for grades, must be protected when stored electronically.
Office computers should be set to time-out when unused.
Transporting Personal Information.
Where practical, employees should refrain from removing records containing
personal information from the university. Great care should be taken with
personal information that is stored in an electronic file saved on a portable
data storage device, such as a CD, DVD, memory stick or laptop computer.
In such cases Laurier’s ITS guidelines statethat the information must be
encrypted if the media are not secure. Locked offices and vehicles are
not considered secure. Instruction on encryption techniques is available
through Information and Technology Services. To reduce the risk of theft, hard
copies containing personal information, such as examinations, admissions
dossiers and petitions files, should be kept in a secure area.
Records of personal information should not be stored in a vehicle overnight.
If devices or other media such as hard copies containing personal information
are lost, stolen or otherwise accessed by unauthorized persons, it should
be reported immediately to the Privacy Co-ordinator, for assessment and
response.
Destroying Records Containing Personal Information.
Personal information must be retained for one year after its last use by the
university. Secure destruction is required for discarded records
containing personal information. Paper records must be crosscut
shredded. DVDs and CDs should be shredded or cut into small pieces.
Media for magnetic storage, such as hard drives, should be physically
destroyed, or wiped and overwritten using software designed for this
purpose. For further information seeITS’s Guidelines for
Information Security
Returning assignments.
The material submitted by students in assignments, term tests and essays, is
their personal information and should therefore be treated with care.
Nevertheless, within the classroom, students cannot normally expect to remain
anonymous. You may, for example, return these items in class by means
such as reading out names or allowing students to go through piles of papers at
the front of class, or you might allow them to access a pile of papers during
your office hours. Supervised access to piles of assignments through
departmental or decanal offices, would comply with the Act. Assignments
and the like should not be left unattended in halls, classrooms, or other
similar venues.
Informing students about their grades.
Grades earned by students are their personal information. This
information should not be accessible by other students. The most secure
and efficient way to inform students about their grades is to use the MyLearningSpace.
If this is not possible you might consider informing each student
directly. For example, grades might be written on assignments
handed back to students. These grades should not be easily visible to
other students and might, therefore, be on a page other than the front page,
where the student’s name is displayed. Grades should not be sent via
e-mail.
Releasing personal information in emergencies.
FIPPA allows for communication within the University where there are serious concerns about a student's health or safety. If you are concerned a student may harm him/herself or others, immediately contact Special Constable Services at ext. 3333. A student's consent is not needed. Any disclosures to parents or other third parties will ordinarily be handled through Special Constable Services or Student Affairs.

