Business Office
Resources
1. Personnel
BCP Site Coordinator : Manager - Business Office
The site coordinator will work with the Director of ITS for computing, network and information resources and Assistant Vice-President, Physical Resources for space and furnishings
Minimum number of staff required : 4
- Manager - Business Office
- Account Administrator
- Finance Account Administrator
- Systems Account Administrator
Maximum Acceptable ADown-time@ : 5 days
.
2. Computing
i) Hardware
- 4 workstations capable of running software listed in section (ii)
- Four laser printers with regular printer cartridges
- One line printer with printer cartridge
- VISA/Debit terminals - two of each
ii) Software
- Central Administrative Databases - SCT Banner, Novell and email access (email receivables link needed for downloading bank payment data)
- PC-based - Windows, Microsoft Office
iii) Networking / Communications
- Connections between PCs, printers, and central network
- Internet access
.
3. Information
Access to the Banner database (Accounts Receivable module).
4. Space, Furnishings, and Other AInfrastructure@ Needs
Physical space requirements :
- work space - 700 square feet
- A vault and secure area is also needed for storing cash and cheques awaiting deposit
Furnishings (work stations and chairs) for 4 people
4 telephones with long-distance capabilities
5. Other Forms and Supplies
Blank invoices used in the student billing process are the critical hard-copy documents. These documents are stored off campus in a secure area.
Blank invoice statements
WLU window envelopes used in billing
Blank tax forms available from Canada Revenue Agency - accessible in two weeks
6. Emergency Personnel - on call list
Name:
Home Phone:
Cell (if available)
Office ( Rm #) and Phone
Note: Care should be taken when distributing unlisted phone numbers
Tasks and Procedures - Pre-disruption
Unit: Business Office - Finance
Responsibility: Manager, Business Office
Process name: Fee Collection and deposit
Information Technology role: Access to Banner ( Accounts Receivable Module)
No critical data on staff=s desktop
No backup necessary
Tasks and Procedures - Post-disruption
Unit: Business Office - Finance
BCP Site Coordinator: Manager, Business Office
Process name: Fee Collection and deposit
Information Technology role: Access to Banner ( Accounts Receivable Module)
Steps:
Communication to students and university community via WLU web-site and global email as to Business Office operations.
Establish office area to service students and accept payments as advised in communication to students and the University community..
Accept and post payments to student accounts.
Prepare and deposit to the Bank.
Invoice students if the disruption is more than five days.
Prepare tax receipts if disruption occurs during tax preparation time.
Advise plans for re-establishing operations as we resume Anormal@ activities in the Business Office.

