Authorization to Release Student Records:

1. Wilfrid Laurier University operates in accordance with the Provincial Privacy Legislation that guarantees the privacy of student records. Official documents will be issued by the Office of the Registrar upon submission of the proper signed form and payment. (Please refer to the Wilfrid Laurier University Policy 10.2 Student Records section III, E).
2. Written authorization is required from the student in order to release any official documents to a third party, for pick-up or mail.
3. In accordance with privacy legislation, details of completed forms can ONLY be discussed with the student.
4. This information is collected under the authority of the Wilfrid Laurier University Act to administer the university-student relationship. This includes but is not limited to maintaining your academic and ancillary records, contacting you, and others on your behalf, and releasing such information as is appropriate for the operation of the university. Visit the Privacy Co-ordinator’s webpage http://www.wlu.ca/privacy for potential uses of your personal information. Privacy questions may be directed to privacy@wlu.ca.

Processing:

1. Responsibility lies with the student to ensure that requests are submitted well in advance of their deadline dates. The request will be processed within 3 to 4 working days. However, during busy periods such as registration time, end of term, and convocation, it may take as long as five to six working days depending on the volume of requests received. Requests are processed in the order in which they are received. The university is not responsible for any official documents lost or delayed in the mail.
2. Official documents will not be released for students with fees owing to the university.
3. We do not accept requests via email or phone
4. Urgent requests can be forwarded to the university via courier
5. Documents that have been requested, but not picked up, will be destroyed after 90 days and will need to be re-ordered.
   

Fees:

1. We accept payment via cheque, money order, cash and credit card. Cheques must be made payable to Wilfrid Laurier University. Post-dated cheques are not accepted.
2. All requests without payment will be mailed back as soon as we receive it.
3. Overpayments are not refundable.
4. Fax charges are $6.00 per fax number. (Maximum of 3 pages)
   
5. Documents may be returned by courier. Payment of courier charges must be included with payment for the processing of the official document.
   
   Courier charges are as follows(*):
   

   $5.00	Within Ontario
   $15.00	Elsewhere in Canada
   $25.00	USA
   $30.00	Outside Canada/ USA

*Couriers will not deliver to P.O. box numbers or rural route numbers. They will also require a phone number for overseas or U.S. addresses.

For completion of RESP forms please refer to the following link: Outside Agency Completion Form

Further assistance: documents@wlu.ca

Master's and Doctoral Students:

For specific applications concerning the grading system refer to the current University Calendars.

Mailing Address:

Wilfrid Laurier University
Office of the Registrar
75 University Avenue West
Waterloo, ON N2L 3C5

Drop off:

ADDITIONAL INQUIRIES

Phone: (519) 884-0710 ext. 2800

Fax: (519) 884-8826

Inquiries email: documents@wlu.ca

Quick Reference Contact Names, Emails and Telephone extensions:

Undergraduate Academic Calendar: Office of the Registrar