• Why do I have an E-Mail account?
• What is the best way to contact you?
• How do I know how much I owe?
• When are tuition fees due?
• How do I get a 30% tuition rebate?
• How can I pay?
• What are incidental fees?
• I'm opting out, do I have to pay?
• Do I have to pay if I'm getting OSAP?
• What if someone else is paying my tuition?
• Who can inquire about my account?
• What are the registration dates?
• What are the drop dates?
• What happens if I don't pay my invoice on time?
• How do I access my tuition tax receipts (T2202A)
• Costs for adding/dropping a course?
• Dropped a course, where's my credit?
• Can I access my account information?
• Deregistered! Now what?

Our official means of communication with you is through your MyLaurier email account. 

Students are expected to regularly check their MyLaurier email account for important notices from the university community (including invoice notifications, tax receipt information, etc.)

Students are required to send emails to official members of the university community from their MyLaurier email account in order to verify authenticity and ensure delivery. Emails sent from non-Laurier accounts, such as hotmail, may be identified as spam and not delivered. Furthermore, it is impossible to determine whether the emails received from these non-Laurier accounts are coming from the person they claim to be from. Your co-operation is appreciated.

Invoice cycles are run monthly for each account with a balance owing.  If further changes have been made to an account after the original billing cycle, a new invoice will be generated with a new due date.  These "catch-up" bills will include any new charges that did not make it on to the last bill as well as any late payment fees, if applicable.

Invoices are sent to all LOCAL MAILING addresses during the academic year (September - April).  It is the student's responsibility to use LORIS to ensure that correct contact and mailing information is current and up-to-date.

Students can also use LORIS to keep track of current fee balances.
(http://loris.wlu.ca)

You can find your current term charges under Student Services -> Student Records -> Account Summary by Term.

Once a term has commenced, changes to course loads made on LORIS can be viewed on LORIS within 24-48 hours, including adjusted/updated fees.

Students are invoiced per term and are assessed based on their current course enrolment. 

Currently, due dates are as follows:

Spring 2012	April 26, 2012
Fall 2012	August 30, 2012
Winter 2013	December 17, 2012
Spring 2013	April 25, 2013

To avoid late payment penalties, all fees invoiced are expected to be receipted to your student account by the due date.  Please ensure that you leave ample amount of time should you be making your payments via mailed cheque, online or telephone banking as the processing time can take up to 7 business days (bank wires could take longer).  Please check with the post office or your financial institution for processing times.  Payments received after the due date are considered late.

You could be eligible to get up to 30% rebate on your student tuition this term:

Please click on the following link to the Ontario Ministry of Training, Colleges and Universities website to find out if you're eligible, how to apply and for more information if you have any further questions!

https://osap.gov.on.ca

Click "Find out if you're eligible for 30% off tuition" 

*** PLEASE NOTE *** 
All Wilfrid Laurier University set tuition and incidental fees and due dates for tuition payments remain as outlined in the academic calendars

Payments can be made in person at Service Laurier locations (Waterloo: 202 Regina, 2nd floor, Brantford: GRH202 Grand River Hall, 2nd floor) by cash, debit or cheque, online or through telephone banking (Note: your student ID # is your account #), and at most financial institutions in Canada with your remittance form.

*** We regret to inform you that post-dated cheques and credit card payments are NOT accepted ***

Check payment options for further details

Incidental fees are charged on all half-credit course registration - including online and distance education.  For every half-credit course a student enrols in, they will be charged the incidental fees the same number of times up to a maximum if not otherwise stated (ie. three half-credit courses = 3x incidental fees, etc.).

For a complete listing of incidental fees, please refer to the Quick Reference brochure included in your fall term invoice or visit the University Calendar.  For a description of the incidental fees charged by Wilfrid Laurier University Students' Union, please visit their website.

All fees available for opt-out (ie. Health and Dental, PRISM, LSPIRG, etc.) have an opt-out deadline that occurs after the invoice due date.  With the exception of the Health and Dental plan fees, opt-outs are not processed until after the LAST date to add courses for a particular term.

All invoiced fees - including those that are eligible for opt-out - should be paid by the due date indicated on the invoice to avoid incurring late payment fee penalties.

Credits on student accounts resulting from successful opt-outs can be left on the student account to be applied to other charges or to the next upcoming term, or can be requested as a refund using the online refund request form (http://www.wlu.ca/businessoffice/refund).

Students who are awaiting OSAP are required to pay all fees not being directed to the university by the due date of each term. For those who have opted to send their funding directly to the school, this will also include any difference that is not covered by OSAP.

Please note that funding eligible to be sent directly to the school are LOANS only.  Grants will not be redirected to the school.

Late payment fees* will be assessed on all student accounts, including those awaiting OSAP. 

To be eligible for late payment fee* reversal, OSAP students must have the following steps completed:

1. Submit application and all supporting documentation to the Student Awards Office
2. Opt to have OSAP funds directed to the school
3. Be fully registered for the fall term and at least 60% registered for winter term

by the following OSAP dates:

Fall Term: August 20, 2012
Winter Term: January 11, 2013
Spring Term: May 20, 2013

4. Additionally, any balances exceeding the amount of OSAP received (the difference not covered by OSAP) must be paid in full by the due date
   

Confirmed students will receive their funding electronically to the bank account specified on their MSFAA (or to their student account if directed) beginning in September. 

Please note that Student Awards will only confirm students who are registered in all courses for fall term and a minimum of 60% in winter term.

ATTENTION: Students, if you have opted out of having your fees automatically sent to Laurier, you will be required to pay any outstanding fall term fees by the due date specified on this invoice.  If you do not meet the due date, you will also be responsible for late fees* applied to your account.  Opting out of having your fees sent directly to your WLU student account can also affect your registration if fees are not paid by the final deregistration due date.

To reverse your opt-out decision for the fall term, E-Mail: studentawards@wlu.ca from your 'MyLaurier' account by August 20, 2012 in order to have the funds redirected to the university from your OSAP loan.

* Late payment fees are calculated at 1.25% on any balances remaining immediately after the due date

*** THIS SAME PRACTICE WILL OCCUR FOR ALL FUTURE TERMS ***

Please see OSAP and TUITION PAYMENTS for further information. 

Students, since the account is in your name, you will ultimately be responsible for payment.  Should there be another party or individual making payments to your account, it is your responsibility to ensure that you forward a copy of your invoice/account statement to them and that you've granted them consent to your account should they have any further questions regarding your financial charges.

Other parties or individuals are free to come in person to the Business Office to make a payment, as well as making a payment via online or telephone banking.  They are also able to make a payment in person at any financial institution provided they have the invoice. 

Please provide individuals making payments on your behalf with your STUDENT ID #.

Students who are being sponsored by an agency or company, please ensure that your sponsoring agency or company forwards the appropriate sponsorship documentation to the Business office prior to the due date to avoid late payment fees.  Please be advised that all sponsored students will continue to receive monthly invoices until the last day to register in each term.  After this date, all sponsoring agencies will be billed on the student's behalf.  

Any fees not covered by the sponsoring agency must be submitted to the Business Office by the due date indicated on the invoice.

University personnel are bound by Canadian Privacy Legislation laws.  Business Office staff will not discuss particulars of your student account with anyone unless we have received your written authorization.  If you wish staff to discuss your account with anyone other than yourself, please make sure to fill out an online Account Disclosure Form.  The link to this form will be in the quick reference guide included with your first fall term invoice.  Once this form has been submitted, it will be valid during your entire time as a WLU student.

2012 Spring, Intersession & Summer Registration Dates:

Term	Start Date	Final day to register without late registration fee	Final day to register/add (late registration fee applies)
Spring	May 7, 2012	March 11, 2012	May 20, 2012
Intercession	May 7, 2012	March 11, 2012	May 8, 2012
Summer	July 9, 2012	June 10, 2012	July 10, 2012

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2012-2013 Fall & Winter Registration Dates:

Term	Start Date	Final day to register without late registration fee	Final day to register/add (late registration fee applies)
Fall	September 10, 2012	July 23, 2012	September 23, 2012
Winter	January 7, 2013	November 12, 2012	January 20, 2013

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2013 Spring, Intercession & Summer Registration Dates:

Term	Start Date	Final day to register without late registration fee	Final day to register/add (late registration fee applies)
Spring	May 6, 2013	March 11, 2013	May 19, 2013
Intercession	May 6, 2013	March 11, 2013	May 7, 2013
Summer	July 8, 2013	March 20, 2013	July 9, 2013

2012 Spring, Intercession & Summer Drop/Withdrawal Penalty Dates

Term	Status	Last day with NO penalty	Last day with 10% penalty	Last day with  55% penalty/  without failure
Spring (12 Weeks) Begins: May 7	Drop/Withdraw	May 13	May 20	July 2*
Intersession (6 Weeks) Begins: May 7	Drop/Withdraw	May 9	May 13	June 4*
Summer (6 Weeks) Begins: July 9	Drop/Withdraw	July 11	July 15	August 3*

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2012-2013 Fall & Winter Drop/Withdrawal Penalty Dates

Term	Status	Last day with NO penalty	Last day with 10% penalty	Last day with  55% penalty/  without failure
Fall Term Begins: September 10	Withdraw/Drop	Sept. 12	Sept. 26	Nov. 5*
Winter Term Begins: January 7	Withdraw/Drop	Jan. 13	Jan. 20	Mar. 8*

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2013 Spring, Intercession & Summer Drop/Withdrawal Penalty Dates

Term	Status	Last day with NO penalty	Last day with 10% penalty	Last day with  55% penalty/  without failure
Spring (12 Weeks) Begins: May 6	Withdraw/Drop	May 12	May 19	July 2*
Intersession (6 Weeks) Begins: May 6	Withdraw/Drop	May 8	May 12	June 3*
Summer (6 Weeks) Begins: July 8	Withdraw/Drop	July 10	July 14	August 2*

* If you have a full course load of 2.50 credits (or 5 half-credit courses) and were to drop a course at the 55% penalty, there is NO credit back for this course. The reason being that the amount that was paid for that course (approximately 50% of the original cost) is LESS than the penalty for dropping that course (55%). It results in no further 45% remaining to credit back to the student account.

Please note, incidental fees for courses dropped at a 55% penalty are non-refundable.

Should you have any further questions or concerns regarding your dropped course and credit balances, please do not hesitate to contact an Account Administrator at your earliest convenience.

Students who have an overdue balance will be charged a late payment fee of 1.25%  of the balance remaining one day after the due date and each month thereafter until the balance is paid in full. 

One month into the term, if there is still a balance owing, a HOLD will be placed on your account.  A HOLD on your account will prevent you from registering for any upcoming terms, requesting transcripts or view your marks online.  

Students with account balances outstanding also risk the chance of deregistration from the term.  Being deregistered means that you will be pulled from all currently registered courses and your registration from any future terms will also be forfeit.  Deregistration from a term is an immediate 55% penalty from ALL courses charged based on the course weight, as well as incidental fees and deregistration charges.

The final payment date for payment prior to deregistration coincides with the final date to drop a course at a 55% penalty without academic penalty.  Please refer to the Academic Calendar for these dates.

Accounts further overdue will be referred to a third party collections agency.

Tuition and Education tax receipts (T2202A) will be available at the end February of every year for the previous tax year, online only! (eg. 2010 tax year will be available by February 28, 2011).

The T2202A form will be available to view and print from LORIS ONLY, however, T4A's (Bursaries & Scholarships) will mailed to your HOME address. This applies to ALL students, both past and present.  Tax forms from as early as 2002 are available for viewing and printing at any time and LORIS will be accessible to all students (both past and present) for seven years after.

If you have forgotten your PIN, please use the PIN re-set website here: https://web.wlu.ca/pinreset/

For any further questions, please see the T2202A information page.

Depending on when you add or drop a course, your tuition will be adjusted accordingly. 

If you've paid your tuition already and then add a course, the fees for that course are due within 10 days of when that course is applied to your account regardless if you've received an invoice or not - you may view these charges online through LORIS.  

If you've paid your tuition, and you drop a course, depending on when you drop (please refer to the table of drop date penalties table), you may receive a credit on your account, which will automatically be applied to your upcoming term.

Depending on when a course is dropped (please see drop/withdrawal penalty dates) you may be entitled to a certain percentage of tuition credit.  This credit is automatically applied to your student account where it will go towards payment of other charges owing, or will sit as a credit if there are no outstanding balances.  This credit can go towards future term charges or you may put in a request for a refund.

Because of a tuition cap that the University has in place, we are only allowed to charge so much for tuition.  Therefore, if in the course of the term, you add a full course load of five courses (or equivalent to 2.50 credits), you will be charged FULL price for the FOUR courses (or for the first 2.0 credits), and approximately half price for the last course/credit (which is your fifth).

If you were to drop a course, depending on the drop date penalty (see chart above) the credit will be calculated based on the penalty and the actual cost for the half-credit course (not the discounted rate). 

If you have a full course load of 2.50 credits (or 5 half-credit courses) and were to drop a course at the 55% penalty, there is NO credit back for this course.  The reason being that the amount that was paid for that course (approximately 50% of the original cost) is LESS than the penalty for dropping that course (55%).  It results in no further 45% remaining to credit back to the student account.

* Please note, incidental fees for courses dropped at a 55% penalty are non-refundable and non-refundable.

Should you have any further questions or concerns regarding your dropped course and credit balances, please do not hesitate to contact an Account Administrator at your earliest convenience.

Students can access account information via LORIS.

LORIS is an important tool; students should ensure they are familiar with ALL LORIS features.

Students can use LORIS to add/drop courses, check marks, view current account balances, view holds, change contact information, provide SIN and more.

If you have forgotten your PIN or have locked yourself out, please use the PIN re-set form located here: https://web.wlu.ca/pinreset/.

De-registration from courses results from balances owing on accounts after a specified due date.  Once a student has been de-registered from the current term's courses, this means that they are no longer a student within the faculty of the University and therefore no longer considered eligible for grades, marks and/or credits from the courses they were currently de-registered from.  Based on the withdraw penalties, the student who has been de-registered is still responsible for the 55% penalties as well as all incidental fees.  These fees must still be paid regardless of de-registration.

To reverse the de-registration, full payment must be made to the Business Office in a certified form, ie. cash, debit, certified cheque or online or telephone banking.  Full payment is all tuition fees and incidental amounts that you were owing prior to de-registration, the de-registration fee ($28.45) and late registration fees ($125.98 full-time students, $70.30 per 1.0 credit to be re-registered).

Once the full payment has been made, a receipt will be provided by the Business Office (if you have made an online electronic payment, you MUST contact the Business Office to have a proof of payment letter/receipt generated for you for pick up).  Students must take this receipt and submit a Petition to Re-Register to your program department.  From here, a committee will determine the outcome of the petition. 

Petitioning cannot begin without full payment and receipt from the Business Office.

If a student does not intend on re-registering into the current term they were deregistered from, all fees are due immediately and are subject to a hold on the account and late fees accruing monthly until the balance is paid in full.  All subsequent term registrations will be immediately forfeit and no further registration can begin until all balances outstanding are paid.  Unpaid fees will be referred to a third party collections agency.