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Wilfrid Laurier University Information and Communication Technologies
December 18, 2014

Canadian Excellence
Janet Jenkins

Janet Jenkins

Technical Support Specialist

Contact Information
Email: jljenkins@wlu.ca
Phone: (519) 884-0710 ext.3123

Office Location: BA316
Office Hours: 8:30 to 4:30, Monday to Friday
Academic Background

BMath '06 (University of Waterloo)


ITIL Version 2 Foundation Certified (2011)

Biography
Janet Jenkins started her career at WLU as a Help Desk Analyst in 1999. A year later she had moved to a Technical Support Specialist role. While working full time at WLU she has completed her Bachelor of Mathematics at the University of Waterloo, become an A+ Certified Technician, become a Microsoft Certified Desktop Support Technician, earned an ITIL Version 2 Foundation certification, and completed several WLU trainings. In her spare time Janet likes to bowl and volunteers her time to Girl Guides of Canada and Scouts Canada.