Sharon Janics
Service Desk Analyst
Contact Information
Email: sjanics@wlu.caPhone: 519-884-1970 ext.x4145
Office Location: BA304
Office Hours: 9:00 am - 5:00 pm
Academic Background
Industry Qualifications: HDA, A+, MCP, MCSE+I, SCO CUSA, ITIL
Certified Help Desk Analyst (HDI)
A+ COMPtia Computer Technician
Microsoft Certified Systems Engineer + Internet
ITIL v2.0 Certified
Karli Imhoff Malcher says:
“
Thanks for taking the time to call me back with the server update tonight! MUCH appreciated! :) ”
