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November 22, 2014

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Hamid Noori

The roles and responsibilities of production/operations managers in SMEs: Evidence from Canada (ABSTRACT)


Sohal, A., D'Netto, B., Fitzpatrick, P., Noori, H.

published: 2001 | Research publication | Refereed Journals - ODS

Sohal, A., D'Netto, B., Fitzpatrick, P., Noori, H. (2001). "The roles and responsibilities of production/operations managers in SMEs: Evidence from Canada". Technovation, 21 (7), 437-448.



ABSTRACT: The nature of the production/operation manager's job amongst small to medium enterprises in Canada is examined. The results are taken from 114 responses to a questionnaire that was used in a recent study of Australian production/operations managers (1999). The results show that recent changes in the production/operations manager's job have not been isolated to large companies. Small to medium enterprises have also been able to attract highly qualified and motivated personnel. While the changes in the profession have been beneficial, small to medium enterprises are faced with a number of challenges if they wish to gain competitive benefit from their production/operations function. Organizations need to be able to provide increased training and educational opportunities, as well as providing opportunities for advancement and being mindful of the long hours of work reported by respondents. Small to medium enterprises have been successful in attracting top talent, now they must develop their skills further and work towards retaining them.

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revised Jan 14/05

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