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Wilfrid Laurier University Leaf
July 27, 2016

Canadian Excellence

Greg Irving


email: Greg Irving
phone: 519.884.0710
ext: 3707


Greg Irving

A Three-Component Model of Customer Commitment to Service Providers

Bansal, Irving, and Taylor

published: 2011 | Research publication


Download: PDF (156k) BansalIrvingTaylor2004.pdf

revised Apr 4/11

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