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Wilfrid Laurier University Leaf
November 24, 2014

Canadian Excellence

Greg Irving




Contact:

email: Greg Irving
phone: 519.884.0710
ext: 3707


Documents


Greg Irving

A Three-Component Model of Customer Commitment to Service Providers


Bansal, Irving, and Taylor

published: 2011 | Research publication

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Download: PDF (156k) BansalIrvingTaylor2004.pdf

revised Apr 4/11

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