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Wilfrid Laurier University Human Resources
September 2, 2014
 
 
Canadian Excellence

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Learning and Organizational Development

Transferable Hours


Human Resources

published: 2013 | Policy | ESF Certificate

Participants may transfer up to 10 hours from the previous certificate programs ‘Communicating for Service/Leadership Excellence’ and ‘Professional Communications Certificate’. To encourage participation in all success factor workshops, a maximum of 5 hours can transferred per success factor.

Transfer requests can be made to Dorota Rams Skazinski at drams@wlu.ca

Listed below are workshop titles that are eligible for transfer of hours to the Employee Success Factor Certificate Program:


Understanding the Employee Success Factors

Values Relationships & Community

Active Listening
Personality Dimensions
Powerful Conversations
Think on your Feet
Understanding Communication Styles
Embracing Diversity

Seeks Opportunities for Continuous Improvement

Developing Powerful Presentations
Managing Me
Presentation Styles- Delivery
Presentation Styles- Development
Writing for Business
Writing with Appeal
Technical Writing
Maximizing Productivity

Supports a Culture of Service

Taming the Email Monster
Making the Most of Meetings
Developing a Service Culture

Models Leadership & Accountability

Conflict Resolution

revised Feb 12/13

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