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Wilfrid Laurier University School of Business & Economics
June 19, 2013
 
 
Canadian Excellence

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Protocase


Sherry Finney, Doug Lionais, Jacqueline Lalanne

published: 2007 | Case Study | Marketing

Subject Area:              Marketing
                                    Introductory Business

Key Issues:                Promotional tools; Business buyer behavior; Market segmentation;
                                   Search engine marketing; Environmental forces; Positioning


Case Description:
   Protocase is a
Cape Breton based manufacturing business involved in the design and production of prototype enclosures. The company competes primarily within the North American enclosure industry against several major players. Protocase, however, is unique in its positioning; they specialize in producing a quality product with a quick turnaround on manufacture and delivery time. Since 2001, the company has realized annual average sales growth of 100 percent; but this success has not been without its challenges. Brand recognition is low, access to capital has been a problem and marketing efforts have been somewhat haphazard, using a sort of hit-and-miss approach. The company, though, has a dedicated work force and a market that seems to have unlimited potential. Currently, Steve Lilly, company president and founder, wants to double sales in the next six months and marketing staff, Meijer and Kehoe, are faced with the challenge of determining the appropriate marketing tactics.  They have tried many approaches in the past.  Some were deemed unsuccessful; others were not tracked, so effectiveness is unknown.  Further, Meijer and Kehoe have other promotional ideas they would like to implement.  Now they need to develop a budget and justify to Lilley how their plan will help the company achieve its goals.

# Case Pages:                11

 Case Number:               010091-W  

 Teaching Note:              Yes

revised Apr 16/07

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