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Case Publications
Ticonderoga Public Utilities
Charlotte S. Stephens, William N. Ledbetter
published: 2006 | Case Study | Organizational Behaviour
Subject Area: MIS; Organizational Behaviour; Business Policy/Strategic Management
Key Issues: Computer Information Systems; Organizational Design; Restructuring
Case Description: Anticipating continuing deregulation of the
public utility industry, the president of Ticonderoga sees a need for
organization-wide change. He looks to the chief information officer to
begin the change process by reorganizing the Information Resource
Organization (IRO) for the TPU holding company and its subsidiaries,
some of whose presidents oppose the restructuring.
# Case Pages: 9
Case Number: 050025-13-3
Teaching Note: Yes
revised May 24/06
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