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Laurier Phone System (B)
R. Craig
published: 2006 | Case Study | MIS
Subject Area: MIS
Key Issues: Cost/benefit analysis; Digital phone systems
Case Description: The Laurier phone upgrade project, after a disastrous start, is back on track. A decision must now be made concerning four alternatives. Students are asked to take on the role of a consultant, and can use either a spreadsheet or weighted factors approach to justify their recommendation.
# Case Pages: 24
Case Number: 050010-G
Teaching Note: Yes
revised May 11/06
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