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Wilfrid Laurier University School of Business & Economics
June 20, 2013
 
 
Canadian Excellence

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Case Publications

Greensboro Housing Authority (A), The


Lew G. Brown, William M. Kawashima, Diana H. Carlin, Margaret K. Craig

published: 2004 | Case Study | Marketing

Subject Area:  Marketing
                                               
Key Issues:  Marketing Strategy; Non-profit; Public Administration; Services Marketing; Public Sector

Case Description:  The Greensboro, North Carolina Housing Authority (GHA) faces an angry citizens' group that is protesting the proposed location of a public-housing community in a middle-class neighbourhood. The staff and Board of Commissioners must wrestle with the negative image of public-housing. Is marketing needed and appropriate for public-sector organizations?

# Case Pages:  11

Case Number:
  010043-14-3

Teaching Note:
  Yes

revised May 11/04

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