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Case Publications
Countryside Environmental Services
A. Woodley, T.F. Cawsey
published: 2006 | Case Study | Communications
Subject Area: Organizational Behaviour; Communications
Key Issues: Interpersonal communications and conflict; Role Clarity
Case Description: COUNTRYSIDE details the interpersonal
interactions between Vincent, a new manager at countryside, John, his
boss and Gwen, the office manager. Vincent is unable to get Gwen's
role and status clarified. This leads to constant conflict and tension
in the office. Vincent if left wondering what to do.
# Case Pages: 9
Case Number: 030011-G
Teaching Note: No
revised May 9/06
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