Site Accessibility Statement
Wilfrid Laurier University Leaf
August 4, 2015

Canadian Excellence

Research publication


Terrence Levesque

Find documents: | |
Sort documents by: |
View all Terrence Levesque documents
Pub.date Title FileType Authors
2001 Service problems and recovery strategies: An experiment (ABSTRACT) ExternalExternal Levesque, T., & McDougall, G.
1998 Designing the service guarantee: unconditional or specific? (ABSTRACT) ExternalExternal Levesque, T., McDougall, G., & VanderPlaat, P.
View all Terrence Levesque documents