Director, Counselling Services: Alison Edgar-Bertoia, BA, MA, PsyD, ext. 2143
Counselling Staff are professionals with graduate degrees in clinical psychology, counselling psychology, social work, or related disciplines.
Office Location: Upper Floor, Student Services Centre, across from Health Services
Office Hours: Monday to Friday, 8:30 am to 4:30 pm, with some extended evening hours from 4:30 pm to 8:00 pm. Visit the website for the extended hour schedule and appointment procedures.
Phone: 519-884-0710, ext. 2338
Counselling Services is a centre devoted to personal development, performance and learning. The services offered by this department are professional, free, and accessible, and include Personal (non-academic) Counselling and Performance Coaching Consultation as available.
Professionally trained staff is available throughout the year for confidential, adult-to-adult consultation regarding personal concerns including adjustment and coping issues, interpersonal/relationship issues, identity issues, family of origin issues, and mental health concerns. Although most personal counselling is done on an individual basis, joint sessions for couples, friends or family members is offered contingent upon resources and demand.
Individual performance consultation might include issues relating to procrastination, motivation, goal-setting and confidence. Group workshops and informal seminars are offered to enhance music, sports or academic exams. Refer to the counselling services website for the many exciting related on-line workshops.
When you first attend Counselling Services, an Intake Counsellor will review concerns and issues and provide feedback regarding options. If further counselling is recommended, the Intake Counsellor will match the client to the most appropriate counsellor or services. Please be advised that at times of peak demand there may be a longer than desired delay between the time you meet with the intake counsellor and your ongoing counsellor. Every attempt is made to prioritize access according to need, and a time-limited treatment model is utilized to provide the opportunity for counselling to the maximum number of students.
Consultations and crisis appointments are also available daily by appointment. If in crisis, it is best to call the number listed to ensure a crisis appointment is still available, or to learn of other crisis services if all available crisis counsellors are booked. After hours or for life-threatening situations, contact university Special Constables (x3333) or 911.
Pamphlets, handouts and other self-help material relevant to personal development or academic performance are available in the Counselling Office or on the website listed above.