OL365/MB365 Influence, Persuasion and Negotiation 0.5 Credit
This course examines how influence, persuasion and negotiation operate, and the ways in which leaders and others may successfully use these tools to appropriately frame problems and resolve them. Topics may include contract negotiation, rhetoric, metaphor, argument, audience, jargon, contrast, "spin" and storytelling. (Cross-listed as MB365.)
