SK679
Managing Social Service Agencies
0.5 Credit

This course introduces students to essential concepts and processes related to the effective management of smaller social service agencies. Topics may include: diagnosing the organization and its environment, effective coordination and communication, leadership and board governance, juggling management and front-line responsibilities, teamwork, decision-making, creativity and innovation, developing and maintaining interorganizational alliances, addressing diversity, managing change and solving organizational problems, and preventing stress and burnout.